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There are newer employer reviews for UnitedHealth Group

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Helpful (1)

Great leadership, great workers, but soft in the middle....

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Business Analyst in San Antonio, TX
Current Employee - Senior Business Analyst in San Antonio, TX

I have been working at UnitedHealth Group full-time (More than 8 years)

Pros

Big company, lots of opportunity and room to move around. Leadership is strong and there are good programs in place to change the culture into one of accountability. Lots of telecommuting roles.

Cons

Grew fast through acquisition without fully maturing their internal processes or systems. This makes it a target rich environment, but a frustrating one. Change is resisted till they are in pain, and then it is resisted some more.

Advice to Management

There are middle managers who are awful and need to be eliminated. I've seen them in several areas of the company, where they fly under the radar because they have fewer than 5 direct reports and are not reviewed by their employees. There is a total lack of skip level meetings, so no opportunity to discuss any issues you may have with a manager when talking directly with THEIR manager. The business is not supported by IT, but held hostage by it. They are condescending and outrageous in how they interact with the business. It would be a far more economical business to run if IT were outsourced. At least then, it would be clear who the customer is and contracts could be terminated for nonperformance. You need to invest in the next generation of systems because you are behind the times severely. Get out of the software development business. You are terrible at it. India wasn't the answer, they only made it worse. So now you can toss away failed projects that cost less, but failures none the less. I'll never comprehend how a company this size can manage their money so poorly that they are in an annual third quarter bloodletting mode year after year after year. If the only answer to a balanced budget is to cut head count, then you are hiring badly and planning poorly. send your financial guys out to pasture and hire women who know how to keep a family of 6 afloat. If you want to get really radical, take the company private. Save all the money you would invest in shareholder management and financial regulation and put it into the infrastructure that you so desperately need.

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  1. You can't be valuable if your work value can't be measured.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Costa Mesa, CA
    Former Employee - Business Analyst in Costa Mesa, CA

    I worked at UnitedHealth Group full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Doing some cutting-edge work in e-commerce, health care and health care information technology; growing emphasis on community involvement, ethics.

    Cons

    Underpaid in IT compared to other similar businesses; workforce officially divided into 'management potential', 'valued contributor', or 'not valued'; raw profitability outweighs all other considerations.

    Advice to Management

    Loyalty and dedication? They're both two-way streets. Profitability? It's more significant in the steady long term than in sporadic bursts. People? They can be disposable. But that means you're disposable, too.


  2. If Your Liked You Will Go Far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Represenitive in Phoenix, AZ
    Current Employee - Phone Represenitive in Phoenix, AZ

    I have been working at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Having a job during tough economic times

    Cons

    Mass confusion, extreme pressure in a call center, supervisors have their positions without knowledge of how to ethically treat people on the floor, discrimination! It is well known because the Supervisors will tell you " in order to move up at uhc you need to network yourself and be liked". I was appauled that that sentence was even spoken. They play favorites with which employees do the most for them the " sups"

    Advice to Management

    Be more aware of your management you have in place. If you wou ld speak to employees instead, of putting "restrictions" on us (fear of job loss) you would have happier employees. Take the time to ask us about our work environment in private not a ROUND TABLE meeting!


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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