There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (2)

Meh...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Irvine, CA
Former Employee - Manager in Irvine, CA

I worked at UnitedHealth Group full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

The pay and benefits can be alright, depending upon the your location and the position you have. Work environment is good - free coffee at most locations.

Cons

Big company - Hurry up and wait. Also, despite experiencing growth recently, the organization is stale at the top and in need of some new vision. Overall, employee morale is poor - despite the survey results they tout - everyone lies on those since they believe (rightly) that they are not anonymous.

Advice to Management

Look hard at the management level that has been there for a number of years - they have all risen to the level of, well further then they should go.

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  1. Helpful (3)

    A Nightmare of Incompetence and Confusion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Professional in Saint Louis, MO
    Current Employee - Senior Customer Care Professional in Saint Louis, MO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Being able to work from home

    Cons

    Low or no raises even though dept makes billions per year in profits, managers with no experience or training, constant nitpicking, terrible job aids, information sometimes impossible to find, rules change daily, terrible insurance--just like Medicare; 80/20 with high deductibles. Outsources jobs to India using taxpayer dollars. If you're a drone and don't mind being forced to do things you know are incorrect, this is the place for you.

    Advice to Management

    Hire people with appropriate experience and training.


  2. Do they really care about employees???????????

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assist in Agoura Hills, CA
    Former Employee - Administrative Assist in Agoura Hills, CA

    I worked at UnitedHealth Group full-time (More than 5 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Try to give raises every year (and some bonus).

    Cons

    After 6 1/2 years of devotion and only missing one day of work because of having to go into the hospital (unexpectedly). The company really doesn't care and closes the office you are working in and instead of letting you telecommute like every other person in the same office you get laid off!!!!!!!!!

    Advice to Management

    Care more about employees as you claim to care about members (they are members too).


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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