UnitedHealth Group

www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

 

Mass confusion due to rapid changes in healthcare

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Care Agent in Maryland Heights, MO
Former Employee - Customer Care Agent in Maryland Heights, MO

I worked at UnitedHealth Group full-time (more than 5 years)

Pros

Paid time off, the employees and health benefits

Cons

Excessive multiple-tasking, huge expectations with time management

Advice to ManagementAdvice

Morale is key

2260 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 1 person found this helpful  

    Dissappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pcrs in Springfield, MO
    Former Employee - Pcrs in Springfield, MO

    I worked at UnitedHealth Group full-time (more than a year)

    Pros

    They really have the right outlook on where the company wants to go

    Cons

    They dont listen close enough to the people who really work with the customers & providers on ways to improve. You can try tgo inform someone of ways that you think would help to benefit the company & you are told....Oh well thats the way it is & isnt gonna change.

    Advice to ManagementAdvice

    Dont just Hear your employees....LISTEN to your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Current Health Advocate looking for another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Advocate in Bloomington, MN
    Current Employee - Health Advocate in Bloomington, MN

    I have been working at UnitedHealth Group part-time (more than a year)

    Pros

    Pay and that is about all

    Cons

    So many.....
    Growing too fast with no vision
    Upper management lacks common sense
    Not respecting the great employees they have
    Promised 2 things during the interview/ with recruiter and has not honored either one of them
    Upper management is never seen and barely heard
    Old systems that are constantly crashing
    Metrics is all they care about
    Medical benefits suck

    Advice to ManagementAdvice

    --Please listen to your employees we are in the field doing the job first hand. We have the best experience and knowledge to draw from for ideas and creativity
    --understand work/life balance
    --Follow through with everything promised in an interview and be fair to ALL employees and divisions
    --If veteran employees are not cutting it, doesn't punish the newer employees that are excelling. Instead punish the veteran employees and praise the newer employees who are out shining them in many aspects.
    --Use common sense and fairness

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for UnitedHealth Group

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