UnitedHealth Group

  www.unitedhealthgroup.com
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United Healthcare

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Minnetonka, MN
Current Employee - Anonymous Employee in Minnetonka, MN

Pros

This is a very secure company to work for. While there are the occasional lay-offs, for the most part, those who distinguish themselves as contributors can take comfort in having a long career.

Cons

The trade off to the security is that salaries tend to be on the lower end of the market spectrum.

Advice to ManagementAdvice

To be more attractive to talent, either up salaries, bonus, add profit-sharing, or all of the above.

Recommends
Positive Outlook
Approves of CEO

Other reviews for UnitedHealth Group

  1. 3 people found this helpful  

    Decent pay for first job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CST Administrative Assistant  in  Malvern, PA
    Current Employee - CST Administrative Assistant in Malvern, PA

    Pros

    If you are an admin assistant you make close to 14 an hour, or if you are in CST 15 an hour, appeals admin makes closer to 16, so the starting rate is ok. The bonuses are nice (can be up to 2000$ a quarter about if you do really good on your quota in CST), but there are NO raises at all so not really good long term. Essentially the most common job there is processing cases (data entry), which if you keep up with what you have to do the quota isnt too hard to meet and it can be low stress. You can work from home which is very common for many positions, the lower level CST AA position can be full time from home. Free food once a week, free soda and coffee any time. Mostly friendly people and co workers, nurses are very kind. Unlimited overtime in some departments. Time off is easy to get and vacation/holiday time is good.

    Cons

    The only way to get a raise is to be promoted, and there are only about two spots up you can go, which is from 15 an hour to 16.50ish an hour, and then about 37-40k a year plus bonuses as a supervisor (though requires overtime fairly often). Occasionally they will have immense technical issues which can be frustrating, because they do not really make exceptions to it messing up your quota, though you can always make it up with high numbers. Their systems may be down for an hour or so on and off some days, or the systems could be very slow (though we do get paid to sit and wait for things to be fixed). They seem to have a lot of people leave in less than a year because its usually a job people use to hold them over since you cant get raises. You can do a lot to contribute to your team, but you are only recognized for the most part when you make a mistake or if they need you to do something. The company is now owned by united healthcare and their insurance is not too great for a big event (high deductible), but if you dont get sick getting prescriptions and regular doctor visits is no problem.

    Advice to ManagementAdvice

    Hire more people! we get swamped and can only do so much work, also give raises because each year taxes/rent go up but salary doesnt!

    Recommends
    Neutral Outlook
  2.  

    Mass confusion due to rapid changes in healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Agent  in  Maryland Heights, MO
    Former Employee - Customer Care Agent in Maryland Heights, MO

    Pros

    Paid time off, the employees and health benefits

    Cons

    Excessive multiple-tasking, huge expectations with time management

    Advice to ManagementAdvice

    Morale is key

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