There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

Helping everyone live healthier lives except the Employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Advocate  in  Oklahoma City, OK
Current Employee - Customer Service Advocate in Oklahoma City, OK

I have been working at UnitedHealth Group full-time for more than 3 years

Pros

Free covered parking. Fair pay for entry level positions.

Cons

There is a demand for "mandatory overtime". The attendance policy is such that I worked for 3 days before going to the doctor to find out I had H1N1. When I called in on Monday to say I wouldn't be in, my boss told me that it would be counted against me on my attendance and adherence because it is January. I came to work anyway (sorry for spreading my illness) Customer service is less important that how fast you take a call. If a customer has deep issues regarding their medications, you must rush them off the phone because the clock is ticking. The rewards they give for a job well done are things you would expect in a junior high school; candy, pizza and such. If you have a sick child, you are not allowed to take time off to care for their needs. You must work, unless you are lucky to be employed in California where the laws protect parents who need to care for their sick children.

Doesn't Recommend
No opinion of CEO

2002 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 6 people found this helpful  

    Run from this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Analyst  in  Minneapolis, MN
    Current Employee - Medical Analyst in Minneapolis, MN

    I have been working at UnitedHealth Group part-time for more than a year

    Pros

    Average benefits and some like minded minions

    Cons

    This company is not concerned about its employees; mid to upper management is so busy protecting own position and trimming budgets that employees get trampled on. UHG has so many subsidiaries with different priorities that the customer and workers end up at the end of the line. Standing up for evidence or the customer puts you at odds with management. Management making decisions about medicine are former financial hacks and disregard professional medical opinions. This company exemplifies all that is wrong with healthcare in this country.

    Advice to ManagementAdvice

    Serve your customers not your business clients.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    I work on interesting problems from anywhere in the country.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer  in  Milwaukee, WI
    Current Employee - Senior Software Developer in Milwaukee, WI

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Tele-commuting is promoted.
    Lots of responsibility.

    Cons

    A lack of uniformity of policies across the company. I was hired to work ~50 hours a week, I went through a reorg and now work for a group the penalizes my boss if I work over 40 hours.

    Advice to ManagementAdvice

    There seem to be a lot of policy revisions that get released that go unenforced. It seems like the company doesn't have a single direction.

    Recommends
    Positive Outlook
    No opinion of CEO
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