There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (3)

Moving in the wrong direction. Consulting candidates take note.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Managing Consultant in Renfro, MO
Current Employee - Managing Consultant in Renfro, MO

I have been working at UnitedHealth Group full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

Embraces virtual work environment.
Handful of knowledgeable and respectable people who are “in the trenches”.
Interesting project work.
Generous paid time off/vacation.
Benefits and salary aren’t anything great, but you could do worse elsewhere.

Cons

I can only speak for the consulting area:
Recent mass layoffs in Q4-2012 and continued uncertainty about further layoffs.
- Layoffs did not target underperformers. Instead, it targeted people in certain locations who were managing others (in order to flatten the org). If a consulting firm’s main asset is its people, why would you ever lay off (and then subsequently hire back some) good people who are meeting or exceeding goals? To reward executives for smoke-and-mirror SG&A cost reductions??
- Morale is at its lowest…and getting lower with each passing day.

Recent changes in senior leadership have rotated in people who can’t properly lead and executive leadership does not understand the core consulting business.
- Laid off resources with strong client relationships and/or were exceeding targets. It appears that HR has more control over the business than the senior leadership team.
- Prior leaders knew how to communicate what a “bench” is and how investing in people leads to bigger and better things for the team
- Lip service to training. Why train someone when you can get 100+% utilization from them?
- Some wonder whether Optum even wants to have a consulting arm in the long-term (let alone a high-performing one).
- Very little cohesiveness and culture. You’re there to do your job and that’s it.

Reorganizations have occurred at least 1x/year. Some people have had 3 managers in the same year.

UHG, by and large, is a “cheap” company but Optum takes it to the extreme. Don’t expect any fun networking events, training or even company social events. Don’t expect top-notch software or hardware.

Optum is preparing to spin-off from UnitedHealthcare and is doing anything and everything to position the company in an optimal financial light for Wall Street. They’ve cut the fat, cut into the muscle and have hit the bone in several areas.

The IT policies and tools they provide are sub-par and at times, are a hindrance to getting the job done. Bureaucratic and arcane hoops to jump through are around every corner.

Expect to travel frequently, and most likely to the west coast or midwest…not the east coast.

Advice to Management

Stop disrupting your workforce with layoffs that are not based on performance. If you preach “grow revenue through headcount” at every town hall, why would you allow so many good people to be affected by a layoff?

Continue to flatten the organization…by eliminating the 4-5 layers of senior/executive leadership who are redundant, non-billable and can’t sell.

Invest more in your people (aka: your only asset). Training, networking events, etc. may cost money, but it’s money well spent if you want grow.

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  1. Helpful (2)

    Outsourcing RNs to the Philippines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Letter Writer
    Current Employee - RN Letter Writer

    I have been working at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Option to work from home, free coffee & soda in office, IT support system is great.

    Cons

    EHR does not value its employees. There is no room for advancement if you weren't already with the company before the UHG buy-out. EHR tells their clients that they have physicians review every case, but the RNs do all the work at a fraction of the salary. And whats worse, they are now outsourcing RN roles to the Philippines. Soon they will have no need for RNs in the US at all.

    Advice to Management

    Get out now because its only a matter of time before UHG brings in all of their own people and you are out on the streets.

  2. Helpful (1)

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Indianapolis, IN
    Former Employee - Manager in Indianapolis, IN

    I worked at UnitedHealth Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    best reasons to work at UHC: good pay, benefits, and leave work at work

    Cons

    downsides to work at UHC: too big, focused on bottom line/stakeholders that it interferes with best interest of customers.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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