There are newer employer reviews for UnitedHealth Group

2 people found this helpful  

Unbelieveable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Care Professional  in  Tampa, FL
Former Employee - Customer Care Professional in Tampa, FL

I worked at UnitedHealth Group full-time for more than a year

Pros

cannot think of any pros other than you will get a paycheck if you show up every day and do your job. claims area is so disorganized it is amazing anything gets paid. back and forth and no responsibilty for the issue at hand.

Cons

very brow beating type of business, do as your told, do not have input

Advice to ManagementAdvice

try to do the job you ask the empoyees to do

Doesn't Recommend
Negative Outlook
No opinion of CEO

1987 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 2 people found this helpful  

    Very unhappy place to work as employee surveys show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Rocky Hill, CT
    Former Employee - Senior Project Manager in Rocky Hill, CT

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Great location to commute to and from work; ample parking
    VPN accessible
    Solid opportunities for entry level employee with minimal experience
    Flexible work arrangement possible (based on who you report to)
    Telecommunicating required
    Updated laptop configuration
    Free coffee

    Cons

    Medical benefits are the worst in the region; basically catastrophic care. Prepare to pay out of pocket
    Bonuses and salary increases are few and far between
    Highly political environment; merit is undervalued - politics overvalued
    Closed communication shop; everything is "need to know basis"
    Continuous reorganization, realignment, and rebranding; high attrition rate of senior management and regular staff
    Rocky Hill employees not respected; Was told I must move to Minnesota for promotion or bonuses
    Leadership positions often post as MN-only; shrinking presence in Connecticut
    Middle Management not subject to 360 feedback, employees not asked for manager feedback
    Work spaces are small and disgraceful; Directors and AVPs forced to sit in small cubicles
    Technology positions continue to shift to offshore captive in India where there is ZERO accountability for quality issues, and missing deadlines
    Employee surveys reflect a very dissatisfied work population (particularly in Rocky Hill)
    Low budget for training or certification; inconsistent
    Subjective reviews; "Meets" is the standard regardless of time or effort
    Long hours, project celebrations rare; PMs are overloaded beyond reason

    Advice to ManagementAdvice

    Walk the talk. Take the time to determine if your middle managers are contributing value to the organization or - just managing up. Make Rocky Hill site a valued part of the organization or just shut it down - you'll save time by not "training for attrition". Require employees to provide feedback on managers (and stop the witch hunts on who gave what input!!)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Working at United Healthcare as a Field Nurse- Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Case Manager RN  in  Newark, NJ
    Current Employee - Field Case Manager RN in Newark, NJ

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Flexibility, Benefits, Direct Manager.
    They offer opportunity foir learning and growth.
    I think they try to promote a satisfication in the work place... the are accomodating; depending on who you have as a manager.
    Overall I enjoy working here because I make a direct impact on the patients, I feel very happy to work here, I like my job, duteis, patients and I make my own schedule. I rate it a 7 out of 10 (10 being the best).

    Cons

    Alot of changes and confusions.
    They make changes, lots of them... so don’t get too comfortable, your title can change, your hours can change and if you can’t change they offer the door.
    Often you will get many different answers for the same question.
    YOU WILL LOSE YOUR PTO IF YOU RESIGN BEFORE USING IT- IN NJ And Other States.
    It’s a job and they are going to do what is best for the job regardless of employee’s situation, so don’t come here with no sob stories.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
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