UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

 

Actuarial Internship Was a Flop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Actuarial Intern in Hartford, CT
Current Employee - Actuarial Intern in Hartford, CT

I have been working at UnitedHealth Group as an intern (less than an year)

Pros

Got a hands on view of the health insurance industry, but....

Cons

It was very disorganized and nobody was very helpful.

Advice to ManagementAdvice

Terrible Management... Didn't learn much of anything.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2161 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 3 people found this helpful  

    Unbelievable lack of communication - heading in the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Rocky Hill, CT
    Current Employee - Associate Director in Rocky Hill, CT

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    There are some good people there

    Cons

    Management is horrible. If you plan on applying, don't do it. Find something else. Found out they are going to have another RIF soon. They already had one in Nov 2012 that completely changed the perception of current employees - and not in a good way. They expect us to act as if nothing happened, but all should fear their jobs.
    Leadership is a joke. They are basically non existent and when asked questions about direction and what is going on, they have no answer or just make stuff up.

    Advice to ManagementAdvice

    Close up shop - they are doing more harm to the industry and brand than they think they are. Colleagues of mine in other firms are getting wind of this stuff and basically laughing at the attempt to be a consulting services firm.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Moving in the wrong direction. Consulting candidates take note.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Consultant in Renfro, MO
    Current Employee - Managing Consultant in Renfro, MO

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Embraces virtual work environment.
    Handful of knowledgeable and respectable people who are “in the trenches”.
    Interesting project work.
    Generous paid time off/vacation.
    Benefits and salary aren’t anything great, but you could do worse elsewhere.

    Cons

    I can only speak for the consulting area:
    Recent mass layoffs in Q4-2012 and continued uncertainty about further layoffs.
    - Layoffs did not target underperformers. Instead, it targeted people in certain locations who were managing others (in order to flatten the org). If a consulting firm’s main asset is its people, why would you ever lay off (and then subsequently hire back some) good people who are meeting or exceeding goals? To reward executives for smoke-and-mirror SG&A cost reductions??
    - Morale is at its lowest…and getting lower with each passing day.

    Recent changes in senior leadership have rotated in people who can’t properly lead and executive leadership does not understand the core consulting business.
    - Laid off resources with strong client relationships and/or were exceeding targets. It appears that HR has more control over the business than the senior leadership team.
    - Prior leaders knew how to communicate what a “bench” is and how investing in people leads to bigger and better things for the team
    - Lip service to training. Why train someone when you can get 100+% utilization from them?
    - Some wonder whether Optum even wants to have a consulting arm in the long-term (let alone a high-performing one).
    - Very little cohesiveness and culture. You’re there to do your job and that’s it.

    Reorganizations have occurred at least 1x/year. Some people have had 3 managers in the same year.

    UHG, by and large, is a “cheap” company but Optum takes it to the extreme. Don’t expect any fun networking events, training or even company social events. Don’t expect top-notch software or hardware.

    Optum is preparing to spin-off from UnitedHealthcare and is doing anything and everything to position the company in an optimal financial light for Wall Street. They’ve cut the fat, cut into the muscle and have hit the bone in several areas.

    The IT policies and tools they provide are sub-par and at times, are a hindrance to getting the job done. Bureaucratic and arcane hoops to jump through are around every corner.

    Expect to travel frequently, and most likely to the west coast or midwest…not the east coast.

    Advice to ManagementAdvice

    Stop disrupting your workforce with layoffs that are not based on performance. If you preach “grow revenue through headcount” at every town hall, why would you allow so many good people to be affected by a layoff?

    Continue to flatten the organization…by eliminating the 4-5 layers of senior/executive leadership who are redundant, non-billable and can’t sell.

    Invest more in your people (aka: your only asset). Training, networking events, etc. may cost money, but it’s money well spent if you want grow.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for UnitedHealth Group

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