There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Focused on meaningful values

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Continuous Improvement in Hartford, CT
Current Employee - Continuous Improvement in Hartford, CT

I have been working at UnitedHealth Group full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Very supportive of work and personal life balance!

Cons

Challenged in projecting a holistic professional image

Advice to Management

It's okay not to know all the answers all the time

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  1. Overall it was a good place to work. I loved the people I worked with and that made it worthwhile.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Waterloo, IA
    Former Employee - Senior Customer Service Representative in Waterloo, IA

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    The pay was decent and the supervisors were very supportive. They were encouraging when there were customer calls that were frustrating and would go to bat for you if you had a difficult issue to deal with.

    Cons

    There was not a lot of opportunity for advancement at the call center I worked in. They hired large groups of people at once and did group training so once you did have the experience and opportunity to apply for a higher position, there was a lot of competition for it. There were not openings for expert positions very often as people stayed in those positions long-term once they got them.


  2. Helpful (5)

    Unappreciated, non-supportive, slave driving Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advocate in Overland Park, KS
    Former Employee - Customer Service Advocate in Overland Park, KS

    I worked at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing insurance, so so pay.

    Cons

    They dont care about their employees at all.....they absolutely do not care about their customers. They are not consistant when it comes to reprimanding employees across the board. They are racist. They do not treat everyone equal. If something happens and you are terminated..dont plan on filing for unemployment and getting it. If you have a life or get sick, dont plan on having a job very long, they dont promote family...and dont promote being healthy. If you are going to be sick, make sure that you get on FMLA right away. This place is the worst company in the world to work for, and i wouldnt recommend anyone and i mean ANYONE work for them.

    Advice to Management

    Things need to be changed. Patients need to be cared about. Employees need to be taken care of, unless upper management are planning on sitting and taking calls theirselves.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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