There are newer employer reviews for UnitedHealth Group

Overall it was a good place to work. I loved the people I worked with and that made it worthwhile.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Customer Service Representative in Waterloo, IA
Former Employee - Senior Customer Service Representative in Waterloo, IA

I worked at UnitedHealth Group full-time (more than a year)

Pros

The pay was decent and the supervisors were very supportive. They were encouraging when there were customer calls that were frustrating and would go to bat for you if you had a difficult issue to deal with.

Cons

There was not a lot of opportunity for advancement at the call center I worked in. They hired large groups of people at once and did group training so once you did have the experience and opportunity to apply for a higher position, there was a lot of competition for it. There were not openings for expert positions very often as people stayed in those positions long-term once they got them.

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  1. I've been treated respectfully as a valuable asset and have been given ample opportunities to develop a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Schaumburg, IL
    Current Employee - Senior Project Manager in Schaumburg, IL

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    Employee-centered attendance and work policies.
    Attention to ethics and integrity throughout the organization.
    Excellent leadership.
    Ample opportunities for career development.
    Emphasis on volunteerism and social responsibility

    Cons

    Constant change is sometimes overwhelming.
    Tuition reimbursement policies are more restrictive than other similarly-sized corporations.
    Limited choices for healthcare benefits

    Advice to ManagementAdvice

    Consider slowing down the change and improve the tuition reimursement program.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful

    Horrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at UnitedHealth Group full-time (more than 8 years)

    Pros

    There are no pros as even their medical benefits sucks.

    Cons

    This is a very unethical company. CEO and all top management is earning in billions by rejecting healthcare to common man. Work is bad. Computers are old. Most of the old managers who are with the company has no clue of outside world. Don't ruin your career by joining this company. Look elsewhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for UnitedHealth Group

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