UnitedHealth Group

  www.unitedhealthgroup.com
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4 people found this helpful  

neutral to somewhat disappointed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - House Call Nurse Practitioner
Former Employee - House Call Nurse Practitioner

Pros

good orientation and training, trying to incorporate latest technology to increase productivity

Cons

seem to be on a growth curve with an explosion of changes and new programs, may be losing focus of ultimate goal of providing health care services. Huge network, difficult to comprehend how all the departments fit together for common goal of providing health care services.

Advice to ManagementAdvice

Watch for signs of burnout in employees, be proactive to retain talented new hires. Phone communication is difficult as both a consumer of your healthcare product and an employee trying to speak to the correct department or individual. Referrals are difficult and time consuming.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for UnitedHealth Group

  1.  

    I guess it depends on the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good growth and learning opportunities, good raises if you're a high performer, good management but it all depends on what department/team you're in as I've heard other departments can be a nightmare. Wish they were more willing to promote on the basis of skill and not on the basis of how long you've been there.

    Cons

    Generally don't hire young, new people

    Advice to ManagementAdvice

    Take a chance on fresh graduates and train them up.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Telephonic CM in Richardson, TX location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephonic Case Manager  in  Richardson, TX
    Former Employee - Telephonic Case Manager in Richardson, TX

    Pros

    Very comparable benefits; nice to work on phones; all employees (nurses, administration, trainers, executives) invested in excellence and good rapport; training extensive, fast paced; nice environment: well lit, comfortable, mostly quiet, lunch area, restaurants close by, work out facility close by; safe location of PBGT; lots of different areas available for nurse to work within the company.

    Cons

    Metrics seem unrealistic: you can't work from home completey until you meet metric number; this number depends on how many contacts you make with live person per day. This means that not really a 40hour work week; more realistic for 45-55 hours to meet metrics. Need to like working in afternoons and evenings, even if original sign up for days...you get the most people after they get off work. Sales oriented focus...you have to meet metrics; get praised for metrics. Have to have audit reviews with outside customers; sometimes brutal process.

    Advice to ManagementAdvice

    Management is great. Work is challenging, sometimes difficult to meet metrics. Instead of raising metrics continuously, find something else to focus on to praise employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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