UnitedHealth Group

  www.unitedhealthgroup.com
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1821 Employee Reviews (View Most Recent)

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Great call center job

Provider Phone Representative (Former Employee) Richardson, TX

ProsThey offered comprehensive training with a great environment for learning, great co workers, the trainers did a great job and offered good feedback about progress, positive environment. There seemed to be a plenty of pathways to advance out of the call center within a year.

ConsWhile this seemed to be one of the better call centers I have been in, the high pressure, overly bureaucratic environment of call centers in general is s definite con. Low pay considering the amount of knowledge and level of detail needed to perform the job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place, poor management.

    Clinical Administrative Coordinator ( CMA - CHOICES) (Current Employee) Brentwood, TN

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros: -Great Pay -Great Benefits (401k, Employee Stock Purchase, HSA, Health-Dental-Vision Insurance) -Friendly… Cons: -Poor Management -Understaffed -Time Off Contingent Upon Coworker Time Off (i.e. More… Advice to Senior Management: Management should create an atmosphere that motivates employees to take pride in their work. Management needs to communicate better… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Ok employer that offers alot, but does not deliver

    Provider Phone Representative (Current Employee) Southfield, MI

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros: Having a job and fair benefits. Cons: company offers tuition reimbursement of $5250, but later says you have to be going to school for something dealing with your current position well if… Advice to Senior Management: Oh Yeah, did I neglect to say that I have a supervisor that only has a high school diploma? Is this why they won't pay… No, I would not recommend this company to a friend More

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