UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

2 people found this helpful  

Worst - Collaborative Care.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Bloomington, MN
Current Employee - Anonymous Employee in Bloomington, MN

I have been working at UnitedHealth Group as a contractor (less than an year)

Pros

No pros. If you are getting recruited for Collaborative Care - DON'T JOIN....

Cons

No vision. Ironically management do not have any knowledge about healthcare and they are trying to sell a product in healthcare space.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2170 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 3 people found this helpful  

    poor training for a technical job and they work you to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Benefits Technician in Baltimore, MD
    Former Employee - Pharmacy Benefits Technician in Baltimore, MD

    I worked at UnitedHealth Group full-time (less than an year)

    Pros

    I cannot think of any unless you like a boat load of forced overtime.

    Cannot think of any unless you like getting yelled at for errors but they may be the result of poor training tactics.

    Cons

    *received poor training for a super technical job that has to be exactly right since Medicare rates the plan, in part, based on errors
    *management wishy washy on the direct report level
    *they work you to death without a care in the world, especially from dec-april.

    I received poor training (side by sides when the person you are sitting beside has no time to go thru their job or else they have to stay late to make up work, do not encourage the best outcome). They needed to provide one on one, textbook classroom training for a week or two in order to produce better outcomes, especially when the job is so technical and accuracy, especially in often tricky situations, is a necessity.

    They worked me to death (overtime was forced, you had no option to say no to any of it) to the tune of anywhere from 15-25 hours of overtime per check. The extra pay gets old really fast when you are gone from home 7am to 7pm every day. In one meeting, when someone complained about the overtime, his reply was something along the lines of "be glad you are getting paid for it." That is not proper leadership response, especially when a large part of the overtime was due to increased business that they knew 6 months prior was coming and they failed to adequately staff in advance.

    The report to management is passive agressive, at best, and outright moody/nasty in bad situations.

    Advice to ManagementAdvice

    better training will create better results and better medicare ratings with fewer errors.
    learn to staff adequately.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Culture should not be training

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    International company with significant presence across the U.S. in multiple cities. There are a large number of telecommuters and the infrastructure is set up effectively to support that model.

    Cons

    Very large company with tendency for some employees to pass the buck or focus on checklists rather than everyone working hard together and helping others to achieve common goals. Culture is "trained" and a "program" rather than really part of the organization and guidance is that if a manager does not support the new culture training, senior managers recommendation is to find another manager rather than getting rid of ineffective managers.

    Advice to ManagementAdvice

    Culture is not training or a program - it needs to be enforced by all managers without exception or it will be just that - a program and not the culture.

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