There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Working at UHG

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at UnitedHealth Group full-time (More than 8 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Many work from home opportunities, mentoring program, look to hire vacant positions from within first, many opportunities to advance or look to work in a different dept.

Cons

pay increases are limited, benefit package is below what you may expect since this is a health insurance company

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  1. Helpful (3)

    Company won't be around in another two years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals in Newtown Square, PA
    Former Employee - Appeals in Newtown Square, PA

    I worked at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people, work from home, free soda, personal time off days

    Cons

    Management, United Health Care, no raises, shrinking bonuses, no longer about the mission but the bottom line, you lose your PTO when you leave the company


  2. Helpful (3)

    Terrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hooksett, NH
    Former Employee - Anonymous Employee in Hooksett, NH

    I worked at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    the other customer care professionals were nice

    Cons

    no assistance or support from supervisors. If supervisor said they were going to follow up on an issue, it was often forgotten and the negative outcome reflected poorly on you, as the rep. Supervisors chose their favorites and only ensured they received bonuses and the support needed to exceed in the company. If member asked for supervisor, we were told to tell them that either one wasn't available or that they would give the member the same answer and wouldn't really be able to help them anyway.

    Advice to Management

    Managers should get more direct feedback from the customer care professionals about their supervisors and how their teams are actually running (this should be done far more often than once a year).


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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