There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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VP chess game keeps you under new management a few times a year

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Enterprise Architect in Salt Lake City, UT
Current Employee - Enterprise Architect in Salt Lake City, UT

I have been working at UnitedHealth Group full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Excellent talent and great people to work with. Plenty of work , pretty good pay, flexible schedules

Cons

Years behind on technology. Always seem to be 3-4 years behind on current software and hardware standards. Old systems in constant need of monitoring and fixing. Keeps you doing busy work and refuses to implement ideas that are not deemed profitable.

Advice to Management

Get to know your product or role. Meet the people that have been there for 10 or more years and see what works and what doesn't. Trust your employees when they tell you something is wrong.

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  1. Helpful (2)

    Lots of changes, but good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Irvine, CA
    Current Employee - Project Manager in Irvine, CA

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Parent company, UnitedHealth Group, is strong. They bring in a lot of business, and OptumRx implements the pharmacy benefits. UHG is on the forefront on healthcare and supports lots of businesses.
    Fun, caring people to work with. There is a commitment to community service, giving, etc.
    The annual surveys to gauge employee satisfaction are taken very seriously and things do actually get follow up upon. It isn't just lip service-- they care about employee satisfaction.
    New CEO is great

    Cons

    Lots of inefficient processes, lack of commitment to improve broken areas. For as big as they are, the systems don't work well. This could change with the new CEO.
    For being a part of UHG business, this segment gets treated the worst from the other businesses.

    Advice to Management

    Focus less on acquiring new members and fix the broken processes and systems.
    There should be better synergy between the segments--OptumRx is clearly the hated stepchild of the businesses.


  2. Helpful (1)

    Telesales of United Healthcare Medicare products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales
    Former Employee - Telesales

    I worked at UnitedHealth Group full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Easy job. Nice people work there. The management is fine. The hours were fine. I did not mind the job.

    Cons

    Low hourly pay for the work you do and hardly any commission and no health benefits. That was my only issue working there is not enough money and no benefits. Not guaranteed 40 hours a week. If phones slow they would send you home after 4 hours. Had to use your PTO time to cover when they sent you home early.

    Advice to Management

    Pay more commission and add health benefits


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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