There are newer employer reviews for UnitedHealth Group

Lot of learning

  • Comp & Benefits
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at UnitedHealth Group full-time

Pros

I had worked in smaller companies before this so learned a lot of things here.

Cons

Pay is not good and hard to get raise

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  1. This company has one thing on it's mind.....process claims---no matter if you understand it or not!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in San Antonio, TX
    Current Employee - Claims Processor in San Antonio, TX

    I have been working at UnitedHealth Group full-time (less than a year)

    Pros

    Benefits were ok. They do provide healthcare, After training you get to work flexible hours and it becomes somewhat easier.

    Cons

    It seems that UnitedHealth Care has grown quite a bit in the last few years. That is good in one sense but, along with the sudden growth it has brought confusion and an air of "factory worker mentality". In training you are taught to process claims no matter what. The information is literally thrown at you. You always feel like you are about 2 weeks behind and always trying to play catch up. This was the most confusing job I have ever had anything to do with. My advise would be don't even apply if you do not have some experience in medical codes and/or terminology.

    Advice to ManagementAdvice

    If you want better and more confident claims processors you should screen your interview candidates more closely. Seriously, you hire new employees that don't even know what a CPT code is!!!! Work on finding more hands-on teaching techniques.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Great company to work for with a lot of opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Minnetonka, MN
    Current Employee - Executive Assistant in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Innovative, diversified, empowering, passionate high caliber people to work with. A lot of variety of jobs because of the numerous divisions you can work for. Great stock option benefit.

    Cons

    Because it's a large company it may not always move on changes as fast as smaller companies can do. It's like asking a large ship to come to a stop, it takes a while.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for UnitedHealth Group

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