UnitedHealth Group

www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

A great learning lesson

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Maryland Heights, MO
Former Employee - Customer Service Representative in Maryland Heights, MO

I worked at UnitedHealth Group full-time (more than a year)

Pros

Work from home opportunity
Independent working

Cons

Customer metrics were unfair and slightly unrealistic

Advice to ManagementAdvice

Rather than tell your agents what to do, show them how to do it.

Recommends
Neutral Outlook
No opinion of CEO

2260 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1.  

    I really enjoyed working at United Health Group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    There is continuous training and in-services which are ongoing. Managers are always willing to assist you in getting ahead in your career as much as you need.

    Cons

    Overwhelmed with work and projects often due to not enough qualified staff.

    Advice to ManagementAdvice

    Since you hire nurses with Associates in Nursing, more opportunities should be given for these nurses to be able to get their BSN.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst in Minnetonka, MN
    Current Employee - Technical Analyst in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (less than a year)

    Pros

    The people are friendly and the environment is very clean and structured.

    Cons

    Lack of diversity within the department. People stick to their own kind and don't want to socialize with other people groups.

    Advice to ManagementAdvice

    Increase diversity training for more employees to understand how to relate to people from other cultures

There are newer employer reviews for UnitedHealth Group

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