There are newer employer reviews for UnitedHealth Group

3 people found this helpful  

Horrid work environment for Nurses

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Telephonic Nurse Case Manager
Former Employee - Telephonic Nurse Case Manager

I worked at UnitedHealth Group full-time (more than an year)

Pros

Fellow Nurse Case Managers, a few were very knowledgeable, compassionate.

Cons

Requested Accommodations, denied repeatedly. Metrics matter, patients do not. Ridiculous case loads. Harassing, retaliatory environment. Humiliated repeatedly in front of peers by management and the medical director, who doesn't even have an active license. Insurance benefits terrible, forced to buy prescription meds through the company pharmacy at their prices. Managers lie to HR and are unaware of their own policies and procedures, ADA and EEOC guidelines. Patients complained of their insurance claims not getting paid or denied, even though they sought care the company instructs the nurses to advise the patients to seek out for basic health maintenance needs, resulting in poor relationships with patients at a detriment to the patient's health care needs. Disgusting to make money off of human suffering. Profits in the billions, however nurses were denied bonuses, told no money for them.

Advice to ManagementAdvice

Ensure claims are paid, review nurse performance based on patient outcomes, not call center guidelines. Nurses are highly educated and want their patients to have the best care, the best outcomes. Hold your lower management accountable to and enforce ADA and EEOC guidelines, do not allow or tolerate bullying tactics. The cost will be great otherwise.

Doesn't Recommend
Negative Outlook
Approves of CEO

2079 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 1 person found this helpful  

    Worst professional experience ever.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    A few people appreciate hard work over sucking up to management.

    Cons

    Terrible medical benefits, management is terribly passive aggressive, "face-time with directors and high level execs is much more valued than intelligence and hard work.

    Advice to ManagementAdvice

    Realize that not everyone needs to be outgoing and incredibly social in order to be a key producer. Belittling employees for being introverted does nothing but cause damage.

  2.  

    it is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    I am working with great people

    Cons

    some male workers are rude

    Recommends
    Positive Outlook
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