There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (3)

UnitedHealth Group treats you like a number, a terrible number that can be easily discarded.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Proposal Consultant in Minnetonka, MN
Former Employee - Proposal Consultant in Minnetonka, MN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at UnitedHealth Group full-time (More than 5 years)

Pros

There is a lot of PTO available to employees so you are able to take time off if your department policy does not prevent you from taking it.

Cons

The benefits are completely subpar. Medical insurance with super high deductibles and high premiums. When you see the testimonials about the insurance exchange rates, you wish you were able to purchase any of the policies there. When you do actually have a valid claim, they will try everything in their power to deny it and you will have to fight tooth and nail to get them to pay what is right up to and including filing complaints with the state. They do not care. When I resigned, they did not pay me my last check and gave no reason other than they would investigate even though they were in violation of state law. They didn't care. You may like your team or your department but the operations of the company is terrible. No one will give HRDirect glowing reviews.

Advice to Management

Take care of the people that actually do their jobs instead of worrying about yourselves. Quit over promising shareholders and then cutting the work force, eventually the shareholders are going to realize you have nothing left to give them.

Other Employee Reviews for UnitedHealth Group

  1. A great place to gain experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You gain a lot of useful experience and the company has great core values that they try to incorporate in each team. Pays well too.

    Cons

    It's hard to move up - the structure is kindof flawed

    Advice to Management

    Promote hard workers and listen to those under you


  2. Helpful (2)

    A great learning lesson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Maryland Heights, MO
    Former Employee - Customer Service Representative in Maryland Heights, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Work from home opportunity Independent working

    Cons

    Customer metrics were unfair and slightly unrealistic

    Advice to Management

    Rather than tell your agents what to do, show them how to do it.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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