There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (2)

Poor leadership and wasted health-care dollars

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Analyst in San Francisco, CA
Former Employee - Analyst in San Francisco, CA

I worked at UnitedHealth Group full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Paychecks, although small (for performance-level employees), arrive on time and don't bounce.

Cons

Health benefits are poor, and vision benefits are even worse.
Instability, poor planning, and continual outsourcing resulted in employees arriving at work to find their jobs were transferred to India overnight.
Countless incompatible computer systems are loaded with bugs and data discrepancies, due to UHG buying up every small competitor to become a near-monopoly.
Bottom-feeding to hire the cheapest possible employees, and then promoting from within, has produced the expected (poor) quality of middle management.
Paying over $50,000,000 to "key" executives while scrimping on employee compensation has resulted in a situation where a bumbling "Beaker" can report directly to a COO.
Turnover was unexpectedly high, due to new employees leaving as soon as possible.

Advice to Management

Cheapest is not always best. Bottom-feeding to hire the cheapest employees who are then promoted into management can explain much of the reason middle management is so stunningly deficient. In fact, one wonders if middle managers even know how to spell "MBA". In the current economy, plenty of competent, educated, and seasoned managers are available. Swap out your failed middle managers for professional managers with *successful* experience.

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  1. Helpful (3)

    Very difficult company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planner Buyer in Golden Valley, MN
    Former Employee - Planner Buyer in Golden Valley, MN

    I worked at UnitedHealth Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent healthcare but not great, you would think it was better of a health care company.

    Cons

    Ill conceived projects with no clear goals defined and constant scope creep.
    Very few opportunities for growth, you pretty much go in and stay at the level you entered the company.
    Salaries are lower than national average.
    Blame culture.

    Advice to Management

    Stop rewarding senior executives for a poor job.

  2. Helpful (3)

    Fast pace, Crushing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Fast pace
    Rewards success
    Large number of opportunities and areas to work
    Strong process and operations focus
    Smart people

    Cons

    Long hours
    Inconsistent/Poor Management Support
    The company wants to be innovative, but only if the innovation is a success. Therefore, innovation is stifled.
    Failure is not tolerated, in fact it is punished
    Heavy focus on process rather than product or customer

    Advice to Management

    The company is attempting to change the culture, which is a great thing. However, many of those teaching/leading the change classes don't live the new culture. It starts at the top and Execs aren't living it.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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