UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

13 people found this helpful  

About what you would expect. Meh.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at UnitedHealth Group full-time (more than 5 years)

Pros

Advancement opportunities are there if you properly politic, brown-nose, and drink the kool-aid (must live in MN tho). If you are in a high demand area and like your direct upline, it is bearable.

Cons

You truly are just a number. The benefits are not what you would expect, and the raises are minimal. Record revenues =/= decent raises to employees. They use any possible upcoming negative to cry "Austerity!" when it comes to pay increases. Human Capital may as well be named Human Chattel. Offshoring is rapidly increasing, layoffs are becoming routing, but the the culture is changing! (to a culture of fear).

Advice to ManagementAdvice

Stop changing the segment leadership so often. I am not sure what you think you gain from that. Stop wringing profits from the backs of your employees. Austerity should start from the top down.

Doesn't Recommend
Neutral Outlook
Approves of CEO

2170 Other Employee Reviews for UnitedHealth Group (View Most Recent)

Sort: Rating Date
  1. 5 people found this helpful  

    Large Company - service gets lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Great resources, decent benefits for employees

    Cons

    Too bureaucratized, very bad customer service support

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Axolotl morphed into a Godzilla under UHG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Support in San Jose, CA
    Former Employee - Senior Technical Support in San Jose, CA

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    The pay was pretty good, comp time was also good. I learned a lot about health care business in a short time.

    Cons

    Axolotl was small software company that was bought by UHG in order to convert their customers into users of their other software offerings. We saw rapid growth, then stagnation. During the first couple years there were constant crisis with the data center being down or other emergencies. We also saw a succession of managers, all with different ideas of how the business should be run. By the time UHG committed the necessary money and resources to stabilize the company, many of the key players had left.

    UHG cut costs in big and small ways, such as getting rid of free snacks and putting in vending machines. (They eventually relented on the snacks.) They also provided costly healthy insurance and got rid of the local HR director. (They now use the self-service model.)

    Advice to ManagementAdvice

    I think getting managers that understand the software business as opposed to the insurance business is a good idea. Also it would have been a good idea to keep the HR manager for a year or two to smooth out some of the wrinkles and make the transition easier. Finally, don't wait a couple years to commit the money needed to fix the problems. It ends up being more expensive and creating ill will on the part of the employees and customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for UnitedHealth Group

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.