UnitedHealth Group

www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

6 people found this helpful  

Great job if you enjoy helping others, not so much if you expect others you work with to be professional.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative in Roanoke, VA
Current Employee - Customer Service Representative in Roanoke, VA

I have been working at UnitedHealth Group

Pros

You get to help those on Disability and/or Senior Citizens with their Prescription Drug Plans. It's very rewarding to speak to a member who needs help and to be able to provide them the assitance they need so they are happy and comfortable.

Cons

Hardly anyone that works there has pride in themselves, or the job they do. Extensive training for this job, but you still don't learn everything and they expect you to know everything once you get out on the call floor. If you mess up just a little bit you can lose your job, if you get sick - you could lose your job. I do not feel comfortable going to work each day that I will leave still having a job.

Advice to ManagementAdvice

I've repeatedly seen blatent disregards for rules and activities that we were told initially were immediately fireable offenses - where if you are the right person it is overlooked. Need to treat your employees better - not as if we are disposable! Use us during the busy times then toss us aside when you are done with us.

No opinion of CEO

2247 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1.  

    Enlightning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Appeals in San Francisco, CA
    Former Employee - Appeals in San Francisco, CA

    I worked at UnitedHealth Group

    Pros

    If you are blessed enough to have a great manager or director, you can advance within the company.

    Cons

    If you are unfortunate to have a uncompromising manager or director, you can expect stagnation within the company.

    Advice to ManagementAdvice

    N/A

    No opinion of CEO
  2. 2 people found this helpful  

    Great place to work based on salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at UnitedHealth Group

    Pros

    great pay compared to conpanies in this field

    Cons

    There's no career advancement for non-clinical employees

    Recommends
    No opinion of CEO
There are newer employer reviews for UnitedHealth Group

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