There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Large company, room to grow

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Clinical Operations in Tampa, FL
Current Employee - Clinical Operations in Tampa, FL
Recommends
Approves of CEO

Pros

One of the largest health insurance companies. Room for growth, benefits are average, compensation can be better, management styles differ' some good others ok.

Cons

Benefits and salaries and job grades

Advice to Management

Listen more to your employees

Other Employee Reviews for UnitedHealth Group

  1. Helpful (3)

    Chaotic environment with weak middle management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Costa Mesa, CA
    Former Employee - Business Analyst in Costa Mesa, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    3 week PTO when pay grade 25+ Bi-weekly telecommute option Flexible work schedule when non-peak season

    Cons

    Very vague direction from middle mgmt Mgmt preaches "don't work here if you don't like it" attitude Mgmt uses excuses such as "self-motivation" "limit is self-imposed" "personality flaw" to dump unreasonable amount of work to employees Middle mgmt does not even know how to use MS Office applications Supervisor over promises customers before consulting with team and blames team member for not delivering Supervisor over-allocate team resources for repetitive tasks and criticize on delays on other deliverables Supervisor preaches "delegation" so they dont have to do the actual work and not stay engaged with subject matter, but when escalation is required, supervisors are clueless about what to do

    Advice to Management

    Stop blaming individual employees and use fancy terms like "self-motivation" as excuses to dump unreasonable amount of work on employees Practice what you preach - "perception" goes both ways Don't act so surprised when seeing a low score on annual Vital Signs results Stop bragging about being physically bigger than other companies and compare on quality of employees and turn-over ratio Stop preaching or even holding the attitude of "If you don't like it here, don't work here", there's a reason why your company is NOT one of the top companies people want to work for.


  2. Helpful (7)

    Great job if you enjoy helping others, not so much if you expect others you work with to be professional.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Roanoke, VA
    Current Employee - Customer Service Representative in Roanoke, VA
    No opinion of CEO

    Pros

    You get to help those on Disability and/or Senior Citizens with their Prescription Drug Plans. It's very rewarding to speak to a member who needs help and to be able to provide them the assitance they need so they are happy and comfortable.

    Cons

    Hardly anyone that works there has pride in themselves, or the job they do. Extensive training for this job, but you still don't learn everything and they expect you to know everything once you get out on the call floor. If you mess up just a little bit you can lose your job, if you get sick - you could lose your job. I do not feel comfortable going to work each day that I will leave still having a job.

    Advice to Management

    I've repeatedly seen blatent disregards for rules and activities that we were told initially were immediately fireable offenses - where if you are the right person it is overlooked. Need to treat your employees better - not as if we are disposable! Use us during the busy times then toss us aside when you are done with us.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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