62 Employee Reviews (View Most Recent)

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Universal Health Services could improve their services if they learn to value their staff a little bit more.

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Educational Assistant
Current Employee - Educational Assistant

I have been working at Universal Health Services full-time for more than 3 years

Pros

You get to work with individuals in need and change their lives one day at a time.

Cons

There is no trust within this company.

Advice to ManagementAdvice

Take the time to hear your employees needs and concerns. The people at the bottom are the reason why people love your company and the individuals of the forefront should be heard and acknowledged.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other Reviews for Universal Health Services

  1.  

    Perspective of an RN: Most days I feel I must put my license on the line to meet the needs/provide basic patient care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse

    I have been working at Universal Health Services full-time for more than 3 years

    Pros

    Available overtime for those who need it, Varying shift options to meet most schedules, Generous shift diff, Decent health insurance for a long time (BCBS) but recently switched to United Health Care in many hospitals which may soon becom a "con". Opportunity to relocate. Flexible schedule for nurses when time off or schedule change is needed. Friendly staff for the most part and taff works together well as a team most of the time. Ideal location and nice campus- Grounds as a whole have the potential to look much nicer and add amenities that would make it a more desirable place to choose. FSA Account, Vision, Dental, decent benefits options (though would expect a company of this size to contribute more).

    Cons

    Poor hospital management- cares more about filling beds than if it is safe to do so, dangerously high nurse-to-patient ratios, Dangerously short staffing total number (lacking a sufficient number of both nurses and technicians), Very high turnover. Lack of supplies and equipment to properly and safely do your job, Poor technology utilization- Most floors do not even have a computer. All nursing paperwork must be written by hand on every patient. Not even a computer to use a a resource (medications, patient care info, looking up phone numbers, etc.) Very poor investment in employees such as advancement, certifications, education. No reimbursement for things the company/hospital could benefit from (TB certification, board certification in specialized areas, continuing education, ACLS/PALS, etc. Accepts high acuity patients but does not prepare staff to care for them with neither skills nor adequate medical equipment.

    Advice to ManagementAdvice

    Show the people who are taking care of the patients and providing the direct services that you value them. It just seems like ever since we got bought out by UHS, any and every motivating factor has been cut-- double-time on holidays for nurses, bonuses based on time with company, decent raises. At the same time we are pushed to do more in less time and complete impossible tasks. We have to sacrifice between patient care and losing a job over certain documentation procedures and unsafe staffing practices.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Micro-management and CYA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    -Good leadership training programs, if you are made aware of them and given the option to participate.
    -Good benefits if you are in the correct states to access them.

    Cons

    -Extremely poor benefits if you are not in a state with a UHS hospital
    -Upper management micro-manages from across the country
    -Upper management will not take responsibility in writing for questionable decisions - passes the blame to the facility level

    Advice to ManagementAdvice

    Learn to trust your facilities. There is no point in having "managing/director" level postiions at facilities if regionals are going to make all the decisions but not take any of the responsibility for those decisions.

    Doesn't Recommend
    Disapproves of CEO
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