Universal Orlando Resort

  www.universalorlando.com
  www.universalorlando.com
There are newer employer reviews for Universal Orlando Resort

 

Great experience, was very sad to have to leave!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Interviewer in Orlando, FL
Former Employee - Senior Interviewer in Orlando, FL

I worked at Universal Orlando Resort

Pros

Great work experience; very environmentally friendly; fun atmosphere; free park admission; amazing benefits, including discounts nearly everywhere in the Orlando area

Cons

Poor, petty, unprofessional behavior amongst team leads. I was hired as a lead and caught a LOT of attitude from other leads as well as the people we led. They made judgements before even asking where I came from or what type of experience I have. I was OVERQUALIFIED for the job and they treated me like I didn't deserve to be hired as a lead. Pathetic!

Advice to ManagementAdvice

Stop the catty, unprofessional behavior amongst your employees, especially leads. That type of behavior should not be rewarded with promotions. Know your staff better, take the time to get to know them!

Recommends
Approves of CEO

146 Other Employee Reviews for Universal Orlando Resort (View Most Recent)

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  1.  

    Good place to have my first job at.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at Universal Orlando Resort

    Pros

    -Team work( we all work as a team and I find it easy to rely on others for help)
    - Pay can be advanced through job performance (ex. I went from $7.25 to $8.19 an hour within one year)
    -Advancement is possible
    -Lots of variety in jobs within the company
    - A lot of benefits such as financial aid for college or health insurance

    Cons

    -Days can drag on
    -Guests can be very rude and nasty at times
    - Weather conditions change rapidly and the heat can get you sick
    -Management sometimes does not quite understand what the hourlies have to go through and they can often be misunderstood
    -Job can be very exhausting and monotonous

    Advice to ManagementAdvice

    Please make sure your team members are one hundred percent happy with what you are doing in your area. You will have a tougher time dealing with angry employees than you will to make the adjustments so they can be happy and willing to work for you.

    No opinion of CEO
  2. 2 people found this helpful  

    Great place to work, but management not supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advertising in Orlando, FL
    Current Employee - Advertising in Orlando, FL

    I have been working at Universal Orlando Resort

    Pros

    Interesting jobs in all departments
    Great environment
    Work and play with Team
    Looks terrific on resume to get your ticket punched

    Cons

    Payscale low compared to the rest of industry
    Management backs down without demanding conclusive data.
    Management refuses to support employees

    Advice to ManagementAdvice

    It's clear that top mnagement didn't have the balls to go against HR and support their employee. What HR did to a junior Team member recently was classic CYA that our leader refused to challenge. She didn't have the balls (literally & figuratively) to do the right thing. A number of us are now soured on the company. As soon as I find something suitable, I'll be out of here!

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Universal Orlando Resort

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