127 Employee Reviews (View Most Recent)

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1 person found this helpful  

Not a bad place to start

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Attraction Attendant  in  Orlando, FL
Current Employee - Attraction Attendant in Orlando, FL

I have been working at Universal Orlando Resort part-time for more than a year

Pros

Free tickets, discounts in park, free parking, a little more relaxed than Disney but stricter than Seaworld, decently priced employee food, good hours, pretty easy job.

Cons

Supervisors are ninjas who will hide in shadows (they are a little difficult to get a hold of, don't feel very hands on except when their job is on the line.), leads and supervisors tend to throw you under the bus to appease angry guests.

Advice to ManagementAdvice

If you want your team to enforce a rule, let them enforce it. By letting a guest break a rule (such as line jumping) because they throw a tantrum, you are enforcing their poor behavior.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Universal Orlando Resort

  1.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resort Security  in  Orlando, FL
    Former Employee - Resort Security in Orlando, FL

    I worked at Universal Orlando Resort full-time for more than 3 years

    Pros

    Awesome FT health insurance and other benefits. Great people (Co-Workers), fun atmosphere. Guests are all on vacation so mostly it's all good attitudes.

    Cons

    Lower than average salary, hard to achieve FT status.

    Advice to ManagementAdvice

    Work with people and there schedules, it makes less no call- no shows and would improve morale. More positive feed back instead of negatives.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    You're Just A Number and Easily Replaced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Orlando, FL
    Former Employee - Sales Associate in Orlando, FL

    I worked at Universal Orlando Resort part-time for more than 3 years

    Pros

    Great co-workers most of time
    access to the parks and employee discount

    Cons

    Low pay
    Opinion doesn't matter
    Management is cold and usually doesn't bother to learn your name
    Lots of favoritism

    Advice to ManagementAdvice

    work as a collective to hear the employees concerns and suggestions and be more accessible.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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