Universal Orlando Resort
3.5 of 5 98 reviews
universalorlando.com Orlando, FL 5000+ Employees

98 Employee Reviews (View Most Recent)

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Temporary at best

Stage Assistant (Former Employee)
Orlando, FL

I worked at Universal Orlando Resort as a contractor for more than 5 years

ProsUnlimited access to both parks all year long with no black-out dates.
Discounts on merchandise, move tickets, etc...

ConsLimited incentives to maintain long-time employment.
Limited performance feedback outside of annual evaluation.

Advice to Senior ManagementBe proactive in providing performance evaluations year long. Do not wait until the review to share thoughts on improving performance if those thoughts will impact promotions, wage/salary increases, etc...

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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  • Disapproves of CEO

 

Employee support ends at the entrance.

Attraction Attendant (Former Employee)
Orlando, FL

I worked at Universal Orlando Resort part-time for more than a year


Pros: Free passes to parks, and some passed for friends (although they are now electronic and hard to give to… Cons: Lack of support when you falter. I had problems dealing with guests. I was promised over 2 years that they would provide support, advice and… Advice to Senior Management: Do you guys care about your employees? Do you want them to be long-term, reliable and enthusiastic? Do you want them to treat your guests… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

They try hard, but they'll always be second best in the orlando market.

Anonymous Employee (Former Employee)
Orlando, FL

I worked at Universal Orlando Resort full-time for more than 3 years


Pros: there are some good folks that work there, at multiple… Cons: ivory tower thinking is pretty marked. also a fair share… Advice to Senior Management: learn and then play to the strengths of your teams. No, I would not recommend this company to a friend More

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