There are newer employer reviews for Universal Studios Hollywood
There are newer employer reviews for Universal Studios Hollywood

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Solid Job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Ticket Seller in Universal Cty, CA
Former Employee - Ticket Seller in Universal Cty, CA

I worked at Universal Studios Hollywood part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Easy If you make it to Ticket Seller you can get up to a $5/hr pay bump + commission on the tickets you sell. You are given a lot of chances to be late/ absent, as long as you call in the appropriate time before your shift.

Cons

High turnover. You don't have a lot of freedom to make independent decisions in order to do your job better. Commission really isn't very high. i.e. you get $1 for every $149 front-of-the-line-pass you sell, which is a little bit ridiculous. Once you hit Ticket seller or Team lead there is not a whole lot of room for growth unless you would like to be working there for 10 years. Unless you become a Golden Rate Ticket Seller, or its the summer/ Christmas, your hours will be nearly non-existent.

Advice to Management

Schedule employees based on ability, not on seniority.

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  1. EHHH.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Stand Attendant in Universal City, CA
    Current Employee - Food Stand Attendant in Universal City, CA

    I have been working at Universal Studios Hollywood part-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    unionized, if fired you can get your job back , good OT and 6 days during peak seasons summer horror nights spring break grinchmas.

    Cons

    bad company to work for, were next to nothing, upper management only come out when the ESAT is out. Most of the trainers don't teach you properly, Management have favoritism, TOO MUCH DRAMA.


  2. Helpful (1)

    A theme park with an identity crisis that over-complicates the simple things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ride Operator in Universal City, CA
    Current Employee - Ride Operator in Universal City, CA

    I have been working at Universal Studios Hollywood full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Allows a good work/life balance. Pretty easy to network and obtain promotions/transfers.

    Cons

    Unprofessional and inexperienced managers (and HR!) who retaliate and play favorites. Severe lack of communication between all employees and departments.


There are newer employer reviews for Universal Studios Hollywood
There are newer employer reviews for Universal Studios Hollywood

See Most Recent

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