University Federal Credit Union
3.6 of 5 23 reviews
www.ufcu.org Austin, TX 150 to 499 Employees

23 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great people but slowly becoming a bank

Branch Manager (Current Employee)
Austin, TX

ProsThere are amazing people because this organization is all about member service and doing what's best for people. If you are looking for a mission, the credit union cause is a great one to fight for. You have a great deal of freedom to make a difference in people's lives. The CEO is a phenomenal motivational leader and there are many talented leaders throughout the organization.

ConsOver the past few years they have increased hiring from banks and unfortunately that is changing the culture of this credit union. The focus has changed substantially from "Relationships are all there is" to "Numbers are all that matter."

Advice to Senior ManagementDon't lose sight of the mission! The credit union is not-for-profit and it's purpose is to serve the underserved. Stop focusing on the wealthy. That will never be a credit union niche, nor should it be. Promote your talent from within. Don't hire from organizations whose cultures are the opposite of a credit union. When all you care about is numbers, you are officially a bank.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    A wonderful place to work

    Employee (Former Employee)
    Austin, TX

    I worked at University Federal Credit Union full-time for less than a year


    Pros: As the others have stated what makes UFCU a great place are the employees and the members. The benefits are great, as is the… Cons: For the market share that UFCU possesses it does seem pay is on the lower end of the scale,… Advice to Senior Management: Keep maintaing that solid sense of direction. When employees come with… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    A good place to get customer service experience.

    Anonymous Employee (Former Employee)

    I worked at University Federal Credit Union


    Pros: Great company to work for. Management is great and there is plenty of… Cons: Having to work on Saturdays. There are many employees so it is very… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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