There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

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Going through rapid changes

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Enrollment Advisor in Tampa, FL
Former Employee - Enrollment Advisor in Tampa, FL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at University of Phoenix full-time (More than 3 years)

Pros

great fellow employees,excellent benefits,good training,provides good education for their students,excellent faculty

Cons

extreme micromanagement and pressure to produce results, huge turnover in lower and middle management,(not through promotion) some managers were not ready to manage people effectively. Moved people around like pawns in a chess game.

Advice to Management

change the negative coaching system

Other Employee Reviews for University of Phoenix

  1. Get your teaching experience while Apollo Group squeezes you for everything you've got

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Faculty in Phoenix, AZ
    Current Contractor - Faculty in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix as a contractor (More than 10 years)

    Pros

    Work in an established online environment, with high standards for academics and an online learning system which is very effective. Excellent quality control of both faculty and students

    Cons

    No raises, expect you to take training at your own cost, no benefits, expect you to buy your own technology and keep it well up to date. You have to grade every week (never seen a college professor in my life who had to grade every single week) and expected to keep up this pace.

    Advice to Management

    You need to learn how to cross the chasm. There is a balance about being a profitable and being academic. This means you can no longer treat your faculty as independent contractors you need to treat them like faculty which means you need to pay to play (e.g. raises, benefits, paid training and paying for higher education for faculty). Otherwise you will never keep up with accreditation and the academic rigors of things like research, publishing, etc. If you have not noticed other "colleges" are becoming "universities" and the accrediting agencies are squeezing out the for profits by actually holding them to academics such as research rather than just teaching. Smell the coffee UOP, you cannot expect faculty to do this for free and sooner or later this is going to bite you in the rear end if it hasn't already.


  2. Unethical Pressure Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Representative in Mesa, AZ
    Former Employee - Enrollment Representative in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at University of Phoenix full-time (More than 3 years)

    Pros

    they pay for your degree but if you don't sell as much as they want you to they take the benefit away

    Cons

    excessive favoritism, disrespectful management, very difficult to advance, no real say or control in your work environment or approach towards the customer. Very high pressure sales, training not adequate for actual work performed once you hit the sales floor.

    Advice to Management

    Treat your people with respect, listen to them, support their ideas and provide adequate compensation for their hard work.


There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

See Most Recent

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