University of Phoenix

  www.phoenix.edu
  www.phoenix.edu
There are newer employer reviews for University of Phoenix

 

Very rewarding - able to help students achieve their educational and career goals.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Academic Counselor in Santa Teresa, NM
Former Employee - Academic Counselor in Santa Teresa, NM

I worked at University of Phoenix full-time (more than 5 years)

Pros

Ability to help others succeed.

Cons

Long hours - student to counselor ratio high.

Recommends
Positive Outlook
No opinion of CEO

699 Other Employee Reviews for University of Phoenix (View Most Recent)

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  1.  

    A chance to change people's lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Phoenix, AZ
    Current Employee - Enrollment Advisor in Phoenix, AZ

    I have been working at University of Phoenix full-time (more than 3 years)

    Pros

    You actually speak to those potential students and show them the light of getting an education. Although it is like a sales position you are not treating each student like a car salesman. Meaning after you enroll you will continue to monitor and assist each student.

    Cons

    Doing the same job as a salesman with no commission or extra perks for over achieving. No advancement.

    Advice to ManagementAdvice

    Find a way to compensate better for a hard work

    Approves of CEO
  2.  

    It's All About The Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment in Nashville, TN
    Former Employee - Enrollment in Nashville, TN

    I worked at University of Phoenix full-time (more than 3 years)

    Pros

    lots of nice people who work here and really care about students. Nice facilities.

    Cons

    Most people in enrollment actually believe that they are there to help students. They believe that they are not sales people, like it's a dirty word or something. It's a sales organization and a "for profit" business, just like any other business. It's all about the money. It's ok to do what is best for the student as long as you get them signed up on their first visit. They say there are no "quotas" but there are, without a doubt. Mixed messages from management. Most employees, except for teachers, are 25-35. Two types of sales management-either hands off or hands around your neck.
    A good place to work if you don't need any brush up on your computer skills, if you're young and right out of school, if you plan on going for your Masters (which is strongly encouraged) and if you don't want to be promoted. Several people at a time try for promotions which never come. No matter how good you are, you're told that you're too good at what you do in enrollment and you just need a few more years in that position to be ready for a management position.

    They have been involved in a lawsuit for unethical practices which is on-going.

    Advice to ManagementAdvice

    No advice to management. As a group, you're not really interested in your employees...just the money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for University of Phoenix

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