University of Phoenix

  www.phoenix.edu
  www.phoenix.edu
There are newer employer reviews for University of Phoenix

1 person found this helpful  

It's been a long tough 2 recent years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Student Services Manager in Phoenix, AZ
Current Employee - Student Services Manager in Phoenix, AZ

I have been working at University of Phoenix full-time (more than 5 years)

Pros

The Salary and benefits are good.

Cons

Morale is terrible, and they don't really seem to know what to do to help the University to succeed in this new environment. They throw a lot of things out there and hope they stick, but there isn't a lot of follow through or real commitment to initiatives.

Advice to ManagementAdvice

Be sure that middle management is communicating the same message you are! What is presented by the executives sounds like a great message, but the ideas are not communicated nor reinforced by Middle Management. In turn, front line managers get mixed messages and there is no clear vision of what success looks like in our own role and in the role of our employess.

Doesn't Recommend
Negative Outlook
No opinion of CEO

709 Other Employee Reviews for University of Phoenix (View Most Recent)

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  1.  

    Has it ups and downs...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Faculty in Phoenix, AZ
    Current Employee - Faculty in Phoenix, AZ

    I have been working at University of Phoenix as a contractor (more than 8 years)

    Pros

    I enjoy the interaction with studensts. I enjoy helping people who are trying hard to improve their life situations through education. The university provides workshops to expand expertise in teaching methods. The classroom technology is very good and makes it easy to be organized and effective.

    Cons

    Fewer and fewer classes are being scheduled. Enrollment has sharply declined. Management practices directly affecting faculty are not clearly explained.

    Advice to ManagementAdvice

    Let the faculty know how scheduling decisions are made. Let the faculty know how approved courses are determined. Let the individual faculty member know when changes are made to his or her approved courses.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at University of Phoenix full-time (more than 8 years)

    Pros

    In my position, I get to work from home. I have total control over my schedule and feel appreciated by management.

    Cons

    The only downside is that I feel that I should be making more money.

    Advice to ManagementAdvice

    The advice I would give would be to provide its employees with adequate salaries,especially when they have been there for a long time.

    Recommends
    Positive Outlook
    Approves of CEO
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