There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

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Helpful (1)

It's been a long tough 2 recent years

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Student Services Manager in Phoenix, AZ
Current Employee - Student Services Manager in Phoenix, AZ

I have been working at University of Phoenix full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

The Salary and benefits are good.

Cons

Morale is terrible, and they don't really seem to know what to do to help the University to succeed in this new environment. They throw a lot of things out there and hope they stick, but there isn't a lot of follow through or real commitment to initiatives.

Advice to Management

Be sure that middle management is communicating the same message you are! What is presented by the executives sounds like a great message, but the ideas are not communicated nor reinforced by Middle Management. In turn, front line managers get mixed messages and there is no clear vision of what success looks like in our own role and in the role of our employess.

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  1. Has it ups and downs...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Faculty in Phoenix, AZ
    Current Contractor - Faculty in Phoenix, AZ

    I have been working at University of Phoenix as a contractor (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoy the interaction with studensts. I enjoy helping people who are trying hard to improve their life situations through education. The university provides workshops to expand expertise in teaching methods. The classroom technology is very good and makes it easy to be organized and effective.

    Cons

    Fewer and fewer classes are being scheduled. Enrollment has sharply declined. Management practices directly affecting faculty are not clearly explained.

    Advice to Management

    Let the faculty know how scheduling decisions are made. Let the faculty know how approved courses are determined. Let the individual faculty member know when changes are made to his or her approved courses.


  2. A good stepping stone, but there is no career here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at University of Phoenix full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Numerous tutorials and training to personally grow, great employees (but most have left), some tuition covered, comfortable hours.

    Cons

    False sense of upward mobility, lack of communication, poor values that do not align with the actual 'values' and 'morals'.

    Advice to Management

    1) Pretend to care about your employees when you visit the campuses. 2) Employees must have a bachelor's degree to be hired. Therefore, a majority of your employees do not need another bachelor's degree. It would improve employee morale to offer full tuition reimbursement for Master's degrees. 3) There is no way that you can keep employees without providing incentives. Stop blaming passed legislation for something that your bad business practices have led to. Many businesses can still provide bonuses and raises without considering it a commission. Employees are fed up! Career Progression is non-existent. 4) You had great employees, but local leadership has led many to leave due to extreme micro-management. Until two years ago, UOP did not require leadership to have a degree. My manager could not spell and pronounced words incorrectly in front of potential students. The quality of management is embarrassing and their role is useless. 5) The Rev program and other benefits are very helpful and supportive. Initial compensation is good if raises are comparable with inflation.


There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

See Most Recent

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