There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

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Provided flexibility, top management disconnected with employees

  • Work/Life Balance
  • Culture & Values
  • Comp & Benefits
  • Senior Management
Former Employee - Student Services Coordinator in Tucson, AZ
Former Employee - Student Services Coordinator in Tucson, AZ

I worked at University of Phoenix part-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Co-workers provide a fun working environment

Cons

Lots of turnover, centralizing, and layoffs

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  1. University of Phoenix doesn't care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in Seattle, WA
    Former Employee - Enrollment Advisor in Seattle, WA

    I worked at University of Phoenix full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    convenient way for working people to get an education, professional staff, most advisors do really care about their students

    Cons

    Upper management doesn't really back up what they say and their actions clearly show that the employee is not even close to being a priority.

    Advice to Management

    If you are not going to back it up, do not say it. Better leave things in the unknown than prove yourselves to be deceptive.


  2. Fine for occasional adjunct teaching but not viable for full-time work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor

    I have been working at University of Phoenix part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good experience in learning ins and outs of online teaching; relatively small classes; some flexibility in developing course assignments; fairly good workshops; online grade book is easy to use; flexible schedule.

    Cons

    During recruitment, I was told 2 classes at a time was the norm for the 1st year, and that full-time teaching positions would be available after my first year if I performed well. Because of vacillating enrollment, teaching assignments are now quite limited, despite very positive peer evaluations and effusive praise from my mentor during training. I've known several instructors, including my mentor, who left because their workload dropped from full-time to an occasional class. Many others have left because the assignments are no longer steady; sometimes you get new classes as soon as the current ones end, and sometimes there's a gap of a few months between classes..

    Advice to Management

    During recruitment, make it clear that the normal class load is 1-2 classes at a time, often with 2-3 months between classes. If you set expectations with potential new faculty, they can make an informed decision. For existing faculty, implement a method of assigning classes that makes sense. If you want to use a combination of tenure and peer evaluation scores, that would be fine. Right now it seems as if classes are assigned by throwing darts.


There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

See Most Recent

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