Pros

The benefits package is very generous and the amount of paid time off is substantial even for entry level job title. The people that work there are good people and there is an easy balance with work and leizure. The benefit package is very good and I think anyone would be hard pressed to find any sort of benefit package that tops the one that they provide their employees. The company encourages people to take different jobs within the company which can prove to be beneficial for anyone that bores doing one job for too long and it also is looked as a managerial development tool.

Cons

There seems to be a lack of ability to climb the ladder and the job is essentially the same thing every day. t times, expectations of timeliness are unreasonable given the amount of duties one is responsible for. It is virtually impossible to do everything on time in an 8 hour work day. The quality assurance ratings are unreasnable as well, and those scored reflet the bonus compensation that an employee recieves. Across the company people struggle with there quality assurance score and it almost seems like it is a way to justify a low compensation bonus for the year.

Advice to Senior Management

offer more growth oppurtunities and speed up the promotional process for those that deserve to be promoted.