Pros

Time off
Coworkers
Benefits package is adequate

Cons

Processes keep changing, no input sought from those people actually performing the essential work duties
Management does not know how to develop performance
Management pays attention only to favorite employees, ignores the rest
Management does not communicate professionally
Senior management has no clue what directors are doing or how they treat employees
Advancement and promotions tied to whether someone likes the employee, now how the employee performs

Advice to Senior Management

Advice to senior management
1. Get rid of most of the directors, hire people who know how to lead and develop
2. Stop getting rid of the most talented people (because you neglect them) and fire the incompetent ones
3. Stop promoting people who the Worcester management team don't even have faith or confidence in
4. Teach your directors how to manage stress effectively - every single month during the last week they freak out, take their frustrations and anxieties out on the employees and manipulate/pressure the employees to close claims inappropriately - it is getting worse and Worcester senior management just protects their directors rather than doing anything about it