Urban Outfitters
3.0 of 5 418 reviews
www.urbanoutfitters.com Philadelphia, PA 5000+ Employees

418 Employee Reviews (View Most Recent)

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Fun but no cake walk

Anonymous Employee (Former Employee)
San Jose, CA

I worked at Urban Outfitters part-time for less than a year

Prosyou get great discounts on merch, an inside look at the latest trends and a better understanding of the brands/products. you get to meet and interact with people daily (both customers and co workers) , and urban's "peers helping peers" policy makes it easier to get the hang of things. overall UO does a good job of doing things to acknowledge/engage their employees and getting you involved/motivated

Consdue to customers, the job can be very repetitive and counter productive; at times it can be frustrating to try to meet your shift goals and standers for the area your assigned to. it's a really fast pace job most of the time, so don't get the idea that it's "laid back" or "easy" and there's a good amount of information that you need to learn nearly right away. then of course, there's dealing with those difficult customers that you get every so often.

Yes, I would recommend this company to a friend

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Awful, Awful, Awful!!!

Customer Service Representative (Former Employee)
Trenton, SC

I worked at Urban Outfitters full-time for less than a year


Pros: Very Laid back atmosphere, great co-workers, some customers really make… Cons: -Management sucks, and are so un-professional, me and my direct supervisor had a minor disagreement about a QA Score that was obviously flawed, and she… Advice to Senior Management: Corporate needs to do a complete overhaul to the call… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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4 people found this helpful  

Love this place, but does need some work.

Buyer (Current Employee)
Philadelphia, PA

I have been working at Urban Outfitters full-time for more than a year


Pros: good work environment in/out of work activities better than your avg employer good… Cons: very weak HR dept, unable to attract talent mgmt lacks prof… Advice to Senior Management: pay for talent, promote a healthier work/life balance, allow merchants… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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