513 Employee Reviews (View Most Recent)

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Chill job, closing sucks

Former Employee - Sales Associate  in  Houston, TX
Former Employee - Sales Associate in Houston, TX

I worked at Urban Outfitters part-time for less than a year


Cool people - interesting, fun, unique styles, sense of humor
Trendy clothes
Fantastic discount at UO, Free People, and Anthropologie
No dress code, wear what you want


Dust from all of the knick knacks
They'll keep you late into the night for closing
Cleaning up after customers, especially in the sale section
Most product knowledge has to be based off of your own experience with the product (for example, with fitting or how well some gadget works) -- they don't tell you much about the products so when customers have questions you pretty much have to give them your best guess...

Other Reviews for Urban Outfitters


    Urban has been very good to me. I've grown within the company and have a clear path and goals to keep on doing so.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  San Francisco, CA
    Current Employee - Team Leader in San Francisco, CA

    I have been working at Urban Outfitters full-time for more than a year


    Growth opportunity
    LIfestyle oriented
    Open door policy
    Non discriminatory
    Mentorship Program
    Structured but not overbearingly so.
    Creative freedom
    Management style variation
    Communication oriented
    and much more.
    Positive reenforcement
    Goal driven


    I've yet to find any definite cons. I personally believe that each employee has their own experience and most who have a negative one (experience) is due to their own work ethic. The way the company works is that if you are not driven and/or have a negative attitude , you will not receive the same respect/ responsibilities/ freedoms as the people who are invested in the company and want to be there (as in any job.) It is what you make it.

    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very poor work environment with few redeeming qualities.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Garden City, NY
    Current Employee - Sales Associate in Garden City, NY

    I have been working at Urban Outfitters part-time for less than a year


    The only pro is the discount.


    Multiple managers (of all levels) didn't allow employees to take their allotted break on nights where they felt we were going to have a rough closing. Worked more than a few 9-12 hour shifts with only a 10 minute break.

    Little consistency in scheduling - closing the store for 6 hours (after the gate is locked) for a low wage, only to have to return in the early morning for your next shift.

    Inappropriate comments from managers regarding employee's personal clothing style.

    Every employee is a suspected thief, while customers walk out of the store with stolen merchandise daily and some management look the other way.

    Advice to ManagementAdvice

    Respect labor laws and the efforts of your employees. If you want good work for $8.50 an hour, you may want to give employee's a reason to stay.

    Doesn't Recommend
    No opinion of CEO
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