Urban Outfitters

www.urbanoutfitters.com
There are newer employer reviews for Urban Outfitters

 

Good People, Poor Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Natick, MA
Former Employee - Sales Associate in Natick, MA

I worked at Urban Outfitters part-time (more than a year)

Pros

Great atmosphere and music
Great sales associate
Great discount

Cons

Lots of micromanagment with highly volatile managers
Late closing times
Black friday
Poor reward system for continued service

Advice to ManagementAdvice

Reward the loyal, they are probably there because they want to contribute more to the brand. Not just sell t-shirts

Recommends
Neutral Outlook
No opinion of CEO

634 Other Employee Reviews for Urban Outfitters (View Most Recent)

Sort: Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters

    Pros

    Urban Outfitters overall is a great company to work for.

    Cons

    The compensation needs to be improved. Very difficult to balance full time and low pay in an expensive city.

    Advice to ManagementAdvice

    Development of staff needs to be improved. Some do not get the guidance they need to move up and be a better asset.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Trenton, SC
    Former Employee - Customer Service Agent in Trenton, SC

    I worked at Urban Outfitters full-time (more than a year)

    Pros

    No dress code, freedom to be creative, Supervisors are absolutely wonderful. Always a chance to change your role/department. Awesome prizes for customer compliments. Goals easily attainable if you want. If you are a drama free person and just want to come to work, do your job and go home....This is the perfect job....bonus: you can show off your tattoos, have un-natural colored hair, self expression is welcomed unlike ANY other call center I've worked in.

    Cons

    Of course there's favoritism, Seems like some supervisors got their position by being likable rather than actually being a good fit for the job, You have to know going in that the manager doesn't play games, he's a straight forward guy and completely awesome. Don't be stupid and get caught in work place drama/politics and follow the few rules set forth. Some customers are not so friendly but then you can have that one wonderful customer that makes you realize why you come to work every day. It's a Customer Service job....remember that!

    Advice to ManagementAdvice

    Keep it up, There are plenty of satisfied current and former employees.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Urban Outfitters

Work at Urban Outfitters? Share Your Experiences

Urban Outfitters

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.