VMware

www.vmware.com
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Very good intern experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Software Engineer in Palo Alto, CA
Former Intern - Software Engineer in Palo Alto, CA

I worked at VMware as an intern (less than a year)

Pros

Mentor is kind, patient, and informative. Managers are very kind to interns. The company benefits and pays for interns are very good: free housing and transportation. Overall, VMware is a great place for starting a career in software engineering.

Cons

VMware is a big company now, so many routine tasks and not challenging enough.

Recommends
Positive Outlook
No opinion of CEO

1485 Other Employee Reviews for VMware (View Most Recent)

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  1.  

    Virtually, anything is possible,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer in Palo Alto, CA
    Current Employee - Staff Engineer in Palo Alto, CA

    I have been working at VMware full-time (more than 5 years)

    Pros

    Plenty of cool things to work on, from bit-fiddling in the hypervisor, to big data analysis and machine learning in the management software. Smart co-workers. Great work/life balance.

    Cons

    Enterprise software company, long product release cycles. Especially in the bottom layers of the stack, it's hard to turn things around.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    IT professionals: This is not the job you're looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Broomfield, CO
    Current Employee - Technical Support Engineer in Broomfield, CO

    I have been working at VMware full-time (more than a year)

    Pros

    - Good medical/dental/vision benefits
    - Casual dress environment
    - Free snacks
    - Free weekly catered dinners
    - Outstanding 6-week on-boarding and training program
    - Other training made available from time to time

    Cons

    - Run like a call center: If you come from a customer service background, you'll fit right in
    - Unreasonable work volume
    - Completely numbers-driven, to the point that managers and TSEs frequently manipulate results to fit expectations
    - Enormous pressure put on TSEs. Management will hold your feet to the fire if you get too many negative surveys from customers
    - 3/4 of your customer surveys positive? Not good enough - too many months like this and you're likely to end up on a PIP, which is a pre-cursor to being fired
    - Inflexible, varying weekly schedules set by a computer application. If you are not "compliant", you must submit a "TPS report" style exception, or face disciplinary action
    - Ticket monkeys are rewarded for volume of cases closed instead of solutions provided to the customer

    Advice to ManagementAdvice

    - If you want to portray the illusion that this is a solutions center (not a call center), then start treating your employees like professionals instead of children
    - Pay your experienced employees accordingly
    - Do the job you are being paid to do and start forecasting and trending so you aren't caught off-guard so often with rising call volumes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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