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Great potential if new growth is well managed

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Engineer in Denver, CO
Current Employee - Technical Support Engineer in Denver, CO

I have been working at VMware

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

-excellent training and on-boarding
-flat management structure in support services
-very collaborative environment
-excellent feedback of employee value
-strong emphasis on satisfying customers with tools provided to do so

Cons

-rewards (financial, benefits, etc) for good performance have been missing for some time (possibly on the horizon)
-limited senior resources
-limited personnel resources to deal with current call volume

Advice to Management

-look carefully at plans to account for immediate crisis before implementing them - short-term solutions are digging into the rank and file and seem to be increasing turnover when we most need to hold on to senior resources. bring in more support engineers to account for both turnover and increasing call volume as sales grow.

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  1. Great products, smart people, great customers

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, Marketing in Palo Alto, CA
    Current Employee - Senior Manager, Marketing in Palo Alto, CA

    I have been working at VMware

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The technology is great, people here are smart, and we get to work with some of the most enthusiastic customers in the world.

    Cons

    We're still adjusting to growth and operating as a world-class, global company. Infrastructure and management are light-years better than they were during the chaotic growth time.

    Advice to Management

    Don't look back; something might be gaining on you. Seriously, though, drive excellence to the customers, don't worry about the competition. Don't smoke your own exhaust.

  2. Helpful (5)

    Company on a verge of implosion but exec management is oblivious

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA

    I have been working at VMware

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very smart and capable people (who are still sticking around)
    Great products that deliver significant value to customers
    Nice campus

    Cons

    Paul Maritz is a visionary and very decent guy, but he installed cronies who installed other cronies who echoed each other and insulated themselves from the reality on the ground. The disconnect is incredible!

    The new breed of executives brought into the company during the past two years are seriously wrecking the place. They strutted into the place with the attitude that they are the ones with the experience to take the company to the next level, and completely trampled on all the engineers and managers who actually built the business in the first place. The environment is so political now that meritocracy is out the windows, and if you say something they don't like or agree with, you're ignored, or side-lined.

    Did I say meritocracy is dead? At the upper management level, it's all about who likes who, who aligns with who, and who licks boots the best. Execs are hiring their buddies into the company as other execs, but define the promotion bar so high that internal people can't possibly qualify any more.

    Company seems to treat people like commodity now.

    Stock price is currently the only thing still holding the place together, attrition is picking up, but no one who can do something about this seems to know or care.

    Advice to Management

    Wake up and smell the coffee before it's way too late. Walk the halls, talk to the engineers and middle managers directly. Don't just listen to your cronies because they are not telling you anything you don't want to hear.

There are newer employer reviews for VMware
There are newer employer reviews for VMware

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