Vail Resorts

www.vailresorts.com
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There are newer employer reviews for Vail Resorts

3 people found this helpful  

Excellent work environment, amazing people in the trenches. Compensation is unsustainable.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Infrastructure in Vail, CO
Current Employee - IT Infrastructure in Vail, CO

I have been working at Vail Resorts full-time (more than 5 years)

Pros

Working in the mountains is as awesome as you can imagine; the folks that are here truly want to be, and it shows. The vast majority of mountain employees have passion for what they do and take pride in doing it well. The laid-back mountain vibe exists on-the-job as well. Perks abound, and benefits are great (if you are full-time/year-round). Healthy work-life balance in the mountain positions is easily achievable.

Cons

Upper management cares little about keeping good employees happy, which is reflected in the fact that compensation, across all business lines, is not commensurate with the cost of living in proximity to a ski resort. Vail has demonstrated that it happily accepts the high turnover rate of hard-working employees (which they ought to strive to retain) because people are willing to come out here and subsist on Top Ramen so they can ski 100 days in a season. Therefore, for upward mobility to occur, a current employee must move on to greener pastures, leaving a position vacant. The company is perfectly content with this arrangement; 3 years of "employee engagement" surveys have made the employees' wishes regarding compensation quite clear yet the company's response to these results is perpetual lip service. This is particularly cancerous in I.T. due to the CIO dubbing us a "high-performing" department. Meaning the company has raised the bar for greater than 3% annual raises impossibly high while increasing the workload for all.

Advice to ManagementAdvice

Ease up on the corporate/social media Newspeak and listen to the folks that sweat and bleed to make the exceptional guest experiences your bottom line depends on.

Recommends
Positive Outlook
Approves of CEO

272 Other Employee Reviews for Vail Resorts (View Most Recent)

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  1.  

    They treat their instructors superbly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Snowboard Instructor in Vail, CO
    Former Employee - Snowboard Instructor in Vail, CO

    I worked at Vail Resorts part-time (more than a year)

    Pros

    Vail resorts pays their instructors very well, with incremental increases for experience, teaching in another language, returning students, and returning students requesting the same instructor.

    Cons

    The only cons I ran across had to do with individual students or classes and not to do with the resort or management.

    Advice to ManagementAdvice

    Keep doing what you do. Treat instructors well.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fun seasonal work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Coordinator in Keystone, CO
    Former Employee - Vacation Coordinator in Keystone, CO

    I worked at Vail Resorts full-time (less than a year)

    Pros

    Fun people to work with, great training, fantastic perks

    Cons

    Minimal benefits for seasonal workers, party atmosphere is not for everyone, low pay

    Advice to ManagementAdvice

    Sometimes our service was not great because employees were so inexperienced. If you give workers more incentive to stay on more than a couple seasons, the quality of customer service would increase drastically and mistakes would be much lower.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Vail Resorts

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