There are newer employer reviews for Valero Energy
There are newer employer reviews for Valero Energy

See Most Recent

Fun place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Katy, TX
Former Employee - Customer Service Representative in Katy, TX

I worked at Valero Energy full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Customer contact, mostly friendly customers and co-workers.

Cons

Cleaning bathrooms, and the pay is not great.

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  1. no future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temple, TX
    Current Employee - Anonymous Employee in Temple, TX

    I have been working at Valero Energy full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    the job itself is easy

    Cons

    slow promotion, management sucks, unset schedule

    Advice to Management

    more communication with employees give employees set schedule instead of changing it all the time.


  2. Helpful (1)

    Reasonable benefits, but not enough to counter the low pay vs. work overload.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at Valero Energy full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of locations (Texas), very nice/extensive medical benefits, 2 weeks paid vacation after first year, 3 weeks after second year

    Cons

    Extremely low pay for the amount of work needing to be done. CSRs have entirely way too much to do in an 8 hour period. Gloves are not provided, even when cleaning extremely unsanitary areas such as the bathroom, or changing the trash at the stations. My location is constantly understaffed because of the heavy workload combined with the low pay. Hours are restricted. Give more than one manager per location; the managers are more overworked than the subordinate CSRs.

    Advice to Management

    One of your slogans is that "Our employees are our #1 asset." Keep true to this by not skimping out on employee pay; the amount of physical labor that is done in 8 hours is worth way more than 7.30/hr.


There are newer employer reviews for Valero Energy
There are newer employer reviews for Valero Energy

See Most Recent

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