ValueOptions

  www.valueoptions.com
  www.valueoptions.com
There are newer employer reviews for ValueOptions

1 person found this helpful  

Former CCM

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Clinical Care Manager in Coppell, TX
Former Employee - Clinical Care Manager in Coppell, TX

I worked at ValueOptions full-time (more than an year)

Pros

Great people and work culture, most employees had a strong work ethic and became great friends. Lots of smart people.

Cons

The workload was unrealistic most days. At least 12 hours needed to comfortably finish a day instead of all day rushing for 8 hrs without a breather, but had to finish in 8 hrs while answering continous phone calls for treatment auths and also reviewing multiple treatment progresses at facilities. High stress environment, where decision between hanging up on a doc whose call you needed all day for a treatment denial and a boss standing next to you telling you the other line is blinking and have to meet quota..pick up the other line...had to be made a lot. This was a licensed clinician job!

Advice to ManagementAdvice

A training video doesn't always fix a problem and it sure doesn't obsolve you of all responsibilities to deal with negative employees. Your inaction can make strong workers leave.

Positive Outlook
No opinion of CEO

83 Other Employee Reviews for ValueOptions (View Most Recent)

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  1. 2 people found this helpful  

    Clinical Liaison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Liaison
    Current Employee - Clinical Liaison

    I have been working at ValueOptions full-time (more than 3 years)

    Pros

    Values, culture and consistent hours

    Cons

    No room for advancement, no employee incentives

    Advice to ManagementAdvice

    Notice strengths of employees and allow for more opportunity to excel in the company.

  2.  

    Very positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ValueOptions

    Pros

    Supportive manager and varied work responsibilities
    Low turnover

    Cons

    No downsides noted at that time

    Advice to ManagementAdvice

    Salaries should be reviewed

    Recommends
    Positive Outlook
There are newer employer reviews for ValueOptions

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