There are newer employer reviews for Vanguard Investments Australia

Looks good on a resume. That's about all.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Processing Associate in Malvern, PA
Current Employee - Processing Associate in Malvern, PA

I have been working at Vanguard Investments Australia

Pros

Status and reputation of the company, looks good on resume.

Cons

Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

Advice to ManagementAdvice

Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.

Doesn't Recommend
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  1. Don't waste your time. Underpaid and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Relationship Associate in Charlotte, NC
    Former Employee - Client Relationship Associate in Charlotte, NC

    I worked at Vanguard Investments Australia

    Pros

    Laid back. You can basically work as little or as much as you want productivity wise. It is a great place to great licensed and get your feet wet as far as finance goes

    Cons

    Salary. you can make much more other places

    Advice to ManagementAdvice

    Pay your employees more. There is a reason they have low costs

    Doesn't Recommend
  2. A great organization, thanks for thinking of the client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Melbourne (Australia)
    Current Employee - Sales in Melbourne (Australia)

    I have been working at Vanguard Investments Australia full-time (more than 5 years)

    Pros

    Great purpose and they want to do the right thing. Working for a global company has lots of benefits. Very long term in thinking.

    Cons

    Only 300 crew so promotions can take longer than a big bank but far less politics. Lots of change as they go global, so lots of early. Calls.

    Advice to ManagementAdvice

    Don't let poor performers get away with not performing

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Vanguard Investments Australia

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