Vanguard Investments Australia

www.vanguard.com.au
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There are newer employer reviews for Vanguard Investments Australia
There are newer employer reviews for Vanguard Investments Australia

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Looks good on a resume. That's about all.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Processing Associate in Malvern, PA
Current Employee - Processing Associate in Malvern, PA
Doesn't Recommend

Pros

Status and reputation of the company, looks good on resume.

Cons

Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

Advice to Management

Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.

Other Employee Reviews for Vanguard Investments Australia

  1. Don't waste your time. Underpaid and overworked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Associate in Charlotte, NC
    Former Employee - Client Relationship Associate in Charlotte, NC
    Doesn't Recommend

    Pros

    Laid back. You can basically work as little or as much as you want productivity wise. It is a great place to great licensed and get your feet wet as far as finance goes

    Cons

    Salary. you can make much more other places

    Advice to Management

    Pay your employees more. There is a reason they have low costs


  2. Kangaroos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate in Sydney (Australia)
    Former Employee - Client Service Associate in Sydney (Australia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Vanguard Investments Australia full-time

    Pros

    Learned a lot about investing and about the kinds of things a company can do to make the work environment a more appealing place. Also what they shouldn't do.

    Cons

    I didn't make a lot of money because the company doesn't value the skills of an experienced phone rep from the States


There are newer employer reviews for Vanguard Investments Australia
There are newer employer reviews for Vanguard Investments Australia

See Most Recent

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