There are newer employer reviews for Vanguard Investments Australia

Great place to start a career, but...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Business Development Associate in Scottsdale, AZ
Current Employee - Business Development Associate in Scottsdale, AZ

I have been working at Vanguard Investments Australia

Pros

Stable company with a good reputation in the industry. Benefits start from day one including 401k.

Cons

Very low pay. Not a great place to start a mid-career change. Employees very young and seem to be favored over older employees. Very mundane phone job. I would think this would be a decent job for someone in the twilight of their career that just needs the benefits and (low) pay. Seems like a good place to jump start a career and build a resume.

Advice to ManagementAdvice

Think about getting rid of some of the overlapping staff. Most of us are just sitting around browsing the web.

Recommends
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  1. Looks good on a resume. That's about all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA

    I have been working at Vanguard Investments Australia

    Pros

    Status and reputation of the company, looks good on resume.

    Cons

    Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

    Advice to ManagementAdvice

    Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.

    Doesn't Recommend
  2. Safe, but overly conservative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Development Group in Scottsdale, AZ
    Former Employee - Business Development Group in Scottsdale, AZ

    I worked at Vanguard Investments Australia

    Pros

    Vanguard invests in its employees' futures by training them thoroughly and encouraging them to move laterally between positions and departments. It offers great benefits packages and a stable career, since the company focuses on strength in the long run and has yet to lay off employees (in the company's history). Basically, the positions are all stable and mobility is very easy. While each employee has to take the initiative to plan his or her career and make connections across areas, the culture is very safe and welcoming.

    Cons

    The culture is very conservative. By very, I mean stockings to work every day, hour-long meetings for "feedback" on misspeaking or offending someone. The company thrives because it is cautious and conservative, but that can be difficult for high-potential employees who do not agree with the "put your head down and work" philosophy. Compensation is also significantly lower than competitors.

    Advice to ManagementAdvice

    Keep up the benefits, but improve the opportunities for advancement and fast-tracking.

    Recommends
There are newer employer reviews for Vanguard Investments Australia

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