Vanguard Investments Australia

www.vanguard.com.au
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Reputation isn't everything

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Processing Associate in Malvern, PA
Former Employee - Processing Associate in Malvern, PA

I worked at Vanguard Investments Australia

Doesn't Recommend
Doesn't Recommend

Pros

The company has a good reputation and working here will look good on your resume. The benefits are good and the campus is a very attractive place.

Cons

The salaries are very low. The culture is conservative and corporate. Ineffective/outdated problem-ridden technology (my department used an outdated DOS system which was constantly having problems), crushing workload, understaffed - each person does the work of 2. Poor training - and training partners/mentors are held to same production standards as non-mentors, therefore not really available for the people they are mentoring. Performance assessments are calculated in an unbalanced/ineffective manner where complex transactions are weighted the same as simple transactions. Overall, the emphasis at Vanguard is on cheapness and this is most evident in the low salaries, the resistance to staffing fully and the resulting backlog and angry customers.

Advice to Management

Provide staff with up-to-date technology so that they can do their job effectively. Hire an adequate number of employees to handle the workload. Give training partners a lower production requirement so that they are available to work with their trainees. Use a fair method of calculating performance where complex transactions are weighted more heavily than simple transactions.

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  1. A strong employer

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Valley Forge, PA
    Former Employee - Supervisor in Valley Forge, PA

    I worked at Vanguard Investments Australia

    Pros

    Great benefits and profit sharing. Vanguard is a fair employer when reviewing your performance and it helps that they care about career advancement. Vanguard is very reluctant to do any layoffs and they try hard to find areas where struggling employees will have increased chances for success.

    Cons

    Unrealistic expectations of what work life balance truly means. You can certainly work your 40 hours per week but anything less than 55-60 is unrealistic to achieve an 'exceeds expectations' review. A flip side of their commitment to finding employees a better job is that a few people who really do need to be let go due to poor performance can sometimes stick around too long.

    Advice to Management

    Provide more project opportunities to young employees.

  2. Cheap is as cheap does

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Associate in Malvern, PA
    Current Employee - Investment Associate in Malvern, PA

    I have been working at Vanguard Investments Australia

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Anonymity is probably the best thing about the place. It's huge and no one knows who you are unless you want them to

    Cons

    There's little left for the people at the bottom of the very steep pyramid. The benefits go to the guys at the top.

    Advice to Management

    Spread the love. Share the wealth. Rather than being so secretive about the company's true goals, how about sharing what you're really thinking rather than hiding behind platitudes and six-sigma stuff.

There are newer employer reviews for Vanguard Investments Australia
There are newer employer reviews for Vanguard Investments Australia

See Most Recent

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