Vanguard
3.1 of 5 595 reviews
www.vanguard.com Malvern, PA 5000+ Employees

595 Employee Reviews (View Most Recent)

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16 people found this helpful  

Not a place for a seasoned professional

Client Relationship Administrator (Current Employee)
Scottsdale, AZ

I have been working at Vanguard

ProsThe benefits are great, if you can tolerate other aspects of the job long enough to become fully vested. Flexible schedule with the right manager.

Vanguard company ownership truly proves to be integral when it comes to client ownership, and doing what’s right for the client from an investment standpoint.

ConsA job fit for an administrative assistant rather than a financial advisor/relationship manager.

If you currently have an office, with your own admin, do not make the mistake of thinking the grass is greener at Vanguard. Not greener, grayer! Depressing grey cube redundancy that fits a “call center” on every aspect, even though the words out of everyone’s mouth is “we’re not a call center”. Additionally, the managers who are saying that are also thinking in their head; “Thank God I don’t have their job!”

A very dirty job. 2500 clients get dumped in your lap, and it's your job to handle everything maintenance oriented, and fix all of the problems. This is a job role where you do all of the maintenance work instead of the portfolio management. What makes it worse is all of the admin work is done on the most archaic system platform I have ever seen. The training on how to use the multiple systems is almost absent, proving to be the longest system acclimation process I have ever experienced, and I build my own computers.

As far as using your investment expertise, you must transfer a client who wants advice to a CFP who are most likely less qualified, have fewer years managing portfolios, and have no professional experience outside of Vanguard. The insult to injury is the client manager who started their professional career with Vanguard, just passed their series 7 exam, over your shoulder explaining how to have an investment discussion with your client.

Finally…the pay. Let’s just say without exaggeration, you can make more money opening checking accounts at a bank than what you will make at Vanguard. The sweet talk about partnership and annual bonuses will earn you a whopping 3-5 k if you and your direct manager frequent happy hour together. Unfortunately, Bogle’s integrity which formed the company doesn’t flow through some of the leaders who have the freedom to depart from professionalism, and character.

Needless to say, I have a few interviews lined up.

Advice to Senior ManagementRead the above and take action! If not, you will see a significant change to your attrition rate VERY soon.

Promote more qualified middle managers who have the proven experience necessary to properly lead seasoned financial professionals.

No, I would not recommend this company to a friend

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Reasonable experience but some issues with work life balance

Anonymous Employee (Current Employee)
Scottsdale, AZ

I have been working at Vanguard


Pros: Great supervisor Good benefits Some promotion opportunities Cons: Not a great salary Difficult Work/Life balance More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

15 people found this helpful  

Stressfull and unappreciated

Communications Associate (Former Employee)
Malvern, PA

I worked at Vanguard


Pros: PTO ,casual dress Decent health care, Nice partnership payouts Benefits start the day… Cons: Management not in tuned with their staff, high turnover in certain departments.Upper management needs to set the tone… Advice to Senior Management: When you do the crews surveys take them serious ,talk to the staff and find out how they really feel about the company. Main… No, I would not recommend this company to a friend More

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