Vanguard
3.1 of 5 637 reviews
www.vanguard.com Malvern, PA 5000+ Employees

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13 people found this helpful  

Opportunity to gain industry experience, but LEAVE after that --- the pay is insulting!

Client Relationship Administrator (Current Employee)
Scottsdale, AZ

ProsThe company has a great reputation with clients, and, to a degree, in the industry as well. For the most part, the associates are truly nice.

ConsThey are a low cost provider, which is great for their clients but not for their employees. That equates to pathetic salaries, and corners cut every which way possible, as in some pretty archaic computer systems. Likewise, they are VERY conservative which is evident in how long it takes to move initiatives forward. Sadly enough, they think they're progressing to the point where they can play with the "big boys" - but what they do not grasp is that the "big boys" have been there already for at least 10 years. Management in one elite department has no idea how to strategically reach that goal because of the constant fighting and posturing. Immature, unproductive and unprofessional. It's a large, behemoth that is much more concerned with touting the marketing concept of "we're the low cost provider" instead of paying their people what they are really worth. STOP lowering the expense ratios and using that as a way to wage war on Schwab. Schwab may have higher expense ratios, but they pay their associates better, which in turn creates larger numbers of loyal employees. NOT employees that are scared to leave because they don't know what else is "out there." When the economy does turn around, and it will, they had better be prepared for the mass exodus that WILL occur.

Advice to Senior ManagementIf you want Vanguard to be the premier company that each of you says, be willing to swallow your own pride, LISTEN to the ideas your associates have and get your act together. It's embarrassing to see your lack of leadership and cooperation. We have seen you hire seasoned people from the outside because of the industry experience and expertise you said they had. "We can all learn from them - GREAT! Why do you then ignore the great ideas they have and hope they start drinking the Vanguard koolaid. If you have been in the proverbial boat with each other for countless years, why is it the ship is still being rowed in circles?

No, I would not recommend this company to a friend

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    8 people found this helpful  

    One foot on the brake, one foot on the gas

    Anonymous Employee (Former Employee)
    Malvern, PA

    I worked at Vanguard


    Pros: Very good total benefits package. 401k contributions are great. Friendly atmosphere.… Cons: Very process oriented in everything. Lots of meetings and discussions that may not lead to any real progress. Some managers are in their… Advice to Senior Management: If you are going to say that everything is based on performance, than follow through with it. It is… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Approves of CEO

    7 people found this helpful  

    Not great

    Anonymous Employee (Current Employee)
    Malvern, PA

    I have been working at Vanguard


    Pros: Work life balance and philanthropic opportunities Cons: career growth and progression is slow and limited More
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In 1975, a small but uniquely structured mutual fund company came into being. More than a quarter-century later, Vanguard is internationally known for exceptional client service and the highest-value products in the… Full Overview

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