Vantiv

  www.vantiv.com
  www.vantiv.com
There are newer employer reviews for Vantiv

4 people found this helpful  

A frustrating waste of potential.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations in Mason, OH
Current Employee - Operations in Mason, OH

I have been working at Vantiv full-time (more than 3 years)

Pros

Convenient office location.
Decent facilities - security, cafe, break areas.
Benefits begin on day 1.
Decent tuition reimbursement and matched 401k.
Friendly collection of base level employees.
Free coffee/tea.

Cons

Constantly expanding outsourcing initiatives.
Terrible pay range.
Employee segregation - If you work on the 2nd floor, you will feel like a second-class citizen to those who work on floors 1, 3, and 4.
Lack of employee inclusion - IE: hosts town hall meetings where only one representative from certain departments are invited, a total sham.
Firm prefers to hire externally, rather than developing internal talent or promoting from within.
Lackluster health insurance - Anthem BCBS
Bad HR department.
Bad parking.

Advice to ManagementAdvice

Stop the outsourcing. It's depressing to see departments disappearing and the airport shuttles full of Indian efficiency experts and conversion specialists constantly coming and going.

Commit yourselves to caring for your employees and their personal development, rather than treating existing employees as those already indentured and unworthy of professional improvement or advancement.

Learn to appreciate those that compose your workforce.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

95 Other Employee Reviews for Vantiv (View Most Recent)

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  1. 7 people found this helpful  

    Mass transition focused on Outsourcing Labor - STAY AWAY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Cincinnati, OH
    Former Employee - Team Lead in Cincinnati, OH

    I worked at Vantiv full-time (more than 5 years)

    Pros

    - Decent schedule (dependent on position)
    - Good Location
    - New headquarters is much better than the office in Madisonville.
    - Seasoned workers but clueless management.

    Cons

    - One of the worst HR departments you will EVER come across
    - Emphasizes on hiring from the outside to minimize labor cost (regardless of qualifications). Great for new hires, awful for advancement in the company.
    - Heavy focus on outsourcing labor
    - They will be losing at least half of their issuer (credit/debit) portfolio in around 2 years due to the outsourcing. Small credit unions and FIs will not deal well with the outsourcing... which they will.
    - Shady management practices
    - Management notified layoffs the week of Thanksgiving. Classy huh?
    - Insulting salaries and raises

    Advice to ManagementAdvice

    Hire from within and treat your workers with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    A company in heavy transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Auditor in Cincinnati, OH
    Former Employee - IT Auditor in Cincinnati, OH

    I worked at Vantiv full-time (more than an year)

    Pros

    Excellent location and facility and has the potential to be a great work place for Cincinnati.

    Cons

    Senior Management was very slow to change until recently. Until recently, Vantiv was basically Fifth Third with a new paint job. However, given another 8-16 months the company should begin to see some real change....that matters. Up until recently, those changes have only complicated the transition of the company. Senior leadership (Advent) is changing the org chart and moving leaders promoted beyond their abilities back down to where they will be more competent. However, the 'old bank' mentality needs to be monitored closely.

    Advice to ManagementAdvice

    Keep bringing in the outside leadership to flush some of the 'old bank' thinking and culture out. Do it soon though....

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Vantiv

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