VeriFone – “I kept hoping for change for the better, but it only go worst.”

Pros

Really smart people in development and engineering.
VeriFone is the leading technology company in the payments industry hands down.
Excellent benefits.
Good people who have become extended family and friends.

Cons

Multiple reorganizations make VeriFone a completely inefficient and unproductive work environment. There are at least 2 a year. You never know who is in charge of what division at any time therefore you don't know who to go to in order to accomplish anything. I really feel Executive Management does this to keep people from succeeding. This way merit raises are few and performance reviews (which are a joke anyway) can be kept low.

When performance reviews are completed, they always have to go back and be adjusted to make a bell curve. They're usually copied and pasted from the previous year because you do have a new manager and he/she doesn't know what you're doing anyway.

VeriFone never sleeps. Many of us spent 100% of our lives living and breathing VFI. It was expected and we did it for the good of the company. We didn’t mind it but it would have been nice to hear a word of thanks every now and then. While at home with your families, it is standard behavior to be on the phone, BlackBerry, or computer constantly working to meet unreachable goals and deadlines because of constantly changing roadmaps and scrapped projects midway through completion. If you do manage to reach the deadline, the bar is raised higher

I don't know any VFI employee who is truly happy. A lot of good people have been let go recently and morel layoffs are coming. Good folks are leaving because of the continual restructuring and lack of a clear direction. Look at VFI like a bad marriage. You have to get a divorce. It's down to who is going to make the move first - you or them. Be the one to leave first. You will be happier. There is life after VeriFone.

Advice to Senior Management

It's a shame that Sr. Management continues to stifle creativity. You have some really smart people who can help you be successful but you must listen to them. l

Also, if your customers aren't happy, you won't be in business for long. A company can't be just a ton of salespeople who don't know what they are selling. Customers pick up on this. Become a customer focused company instead of just a revenue focused company. Revenue will grow much faster if your customers are happy. You're out of touch with what's going on.

Innovate - don't reinvent. Think of when the MX first came out and do that again. Stop buying companies and use talent from within.